Director, Member Growth & Strategic Accounts

Association of National Advertisers; New York (NY); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Comprehensive health benefits

401k with company match

Flexible scheduling

Generous paid time off

Job summary

The Association of National Advertisers (ANA) in New York seeks a commercially minded Director, Strategic Accounts & Member Growth to manage and grow a portfolio of ANA member companies. Reporting to the Head of Member Retention, this role blends strategic account management, relationship development, and data-driven decision-making.

You will build trusted relationships with CMOs and senior leaders, develop renewal strategies, use health and engagement data to spot risks, and collaborate

Qualifications

• Bachelor's degree and 5+ years in strategic relationship management or related client-facing roles.
• Ability to manage complex member relationships and identify growth opportunities.
• Strong commercial instincts with focus on retention and revenue growth.
• Comfort with data analytics and using dashboards or reporting tools.

Responsibilities

• Own retention and renewal for a portfolio of ANA members and forecast renewal risks.
• Develop strategies to strengthen retention, deepen engagement, and expand relationships.
• Identify stakeholders and champions; map opportunities through outreach and research.
• Connect member needs to ANA products, services, events, and resources.
• Collaborate with internal teams to tailor solutions and improve the member experience.
• Maintain accurate action plans, activity records, and renewal forecasts in CRM.

Skills

Strategic relationship management

Client success

Business development

CRM discipline

Data analytics

Executive communication

Cross-functional collaboration

Education

Bachelor's degree

Tools

CRM platforms

Excel

PowerPoint

Data visualization tools

Job description

The Association of National Advertisers (ANA) in New York seeks a commercially minded Director, Strategic Accounts & Member Growth to manage and grow a portfolio of ANA member companies. Reporting to the Head of Member Retention, this role blends strategic account management, relationship development, and data-driven decision-making.

You will build trusted relationships with CMOs and senior leaders, develop renewal strategies, use health and engagement data to spot risks, and collaborate