Director, SP/ASOC Data Partnerships & COE

Novartis Group Companies; United States; On-site; USD 186,000 - 345,000; Full time

Benefits offered by this job

Health benefits

Job summary

Novartis Group of Companies is seeking a remote, senior leader to establish and head the SP/ASOC Data Center of Excellence. You will drive contracting, onboarding, data delivery, and vendor oversight across multiple specialty pharmacies and alternative sites of care, ensuring quality, timeliness, and actionable insights for the business.

The role requires deep experience in healthcare data ecosystems, cross-functional collaboration, and a proven ability to scale COE processes for current

Qualifications

• Bachelor's or Master’s degree in Information Management, Computer Science, Business Administration, or related field.
• 8+ years of experience in data partnerships and cross-functional programs.
• Expert understanding of SP/ASOC data partnerships, vendor oversight, contracting execution, data onboarding, standards alignment, and operational data delivery best practices.
• Familiarity with regulatory requirements and industry standards related to data privacy and security.
• Excellent leadership, communication, and stakeholder management skills.
• Strong project management skills with ability to manage complex cross‑functional initiatives.
• Experience with data vendors and healthcare data operations is highly desirable.

Responsibilities

• Establish and lead the centralized SP/ASOC Data Center of Excellence, creating clear accountability for contracting, vendor oversight, onboarding, issue coordination, and data delivery.
• Develop and execute the SP/ASOC data partnership strategy across specialty pharmacy, alternative sites of care, market access, channel strategy, finance, legal, privacy, analytics, brand, and other cross-functional stakeholders.
• Standardize end-to-end SP/ASOC data partnership operations, including contracting execution, vendor management, data onboarding, reporting, analytics, communication, restatements, updates, and issue resolution.
• Partner with Market Access, Channel Strategy, Finance, Legal, Privacy, Analytics, and brand teams to align SP/ASOC data partnerships to business priorities, launch requirements, compliance expectations, and decision‑making use cases.
• Lead repeatable onboarding and launch support for SP/ASOC partners, ensuring data requirements, contracting needs, operational readiness, and delivery expectations are defined early, aligned cross-functionally, and executed consistently.
• Partner with the Data Monitoring and Standards team to align data quality expectations, service levels, monitoring routines, and performance metrics with SP/ASOC partners, ensuring delivery expectations are clear and actionable.
• Work closely with the Data Monitoring and Standards team to support alignment with centralized data management guidance, internal data standards, and privacy, security, compliance, and regulatory expectations.
• Drive proactive issue management and root cause resolution with SP/ASOC partners and internal teams, ensuring data issues, restatements, and updates are communicated clearly and resolved in a timely manner.
• Oversee data acquisition and delivery from requirements gathering through integration into Novartis platforms and systems, enabling trusted insights, reporting, analytics, and operational decision-making.
• Establish governance and oversight mechanisms across multiple SP/ASOC partners to ensure adherence to data‑sharing agreements, operational standards, and internal policies.
• Provide SP/ASOC partnership performance, data quality, launch readiness, issue resolution, and governance reporting to senior leadership.
• Build scalable COE processes, playbooks, and ways of working that support current SP/ASOC operations while strengthening readiness for future brand launches and ecosystem growth.
• Continuously evaluate SP/ASOC partnerships, processes, and technology solutions to improve data quality, operational effectiveness, scalability, and business impact.

Skills

Leadership

Stakeholder management

Project management

Data partnerships

Communication

Analytical skills

Vendor management

Education

Bachelor's or Master’s degree in Information Management, Computer Science, Business Administration

Job description

Novartis Group of Companies is seeking a remote, senior leader to establish and head the SP/ASOC Data Center of Excellence. You will drive contracting, onboarding, data delivery, and vendor oversight across multiple specialty pharmacies and alternative sites of care, ensuring quality, timeliness, and actionable insights for the business.

The role requires deep experience in healthcare data ecosystems, cross-functional collaboration, and a proven ability to scale COE processes for current