Director, Solutions Engineering, East (Remote, East Coast)

Grafana Labs; United States; Remote; USD 280,000 - 345,000; Full time

Job summary

Grafana Labs is seeking a Director of Solutions Engineering for the East Coast, responsible for leading a growing team of Solution Engineers. The ideal candidate will embody strong collaboration and partnership values, driving strategic opportunities and scaling the organization effectively in a fast-paced environment.

Benefits

Equity

Bonus (if applicable)

Comprehensive benefits package

Qualifications

• At least 2 years of experience in 2nd line SE leadership.
• Experience scaling teams to over 30+ employees.
• Proven success in a fast-paced, high growth startup environment.

Responsibilities

• Build and manage a team of high-performing Solution Engineers.
• Drive key opportunities alongside the VP of Sales.
• Evolve repeatable processes and enablement programs.

Skills

Teamwork

Collaboration

Customer Engagement

Strategic Thinking

Job description

Director, Solutions Engineering, East (Remote, East Coast)

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Director, Solutions Engineering, East (Remote, East Coast)

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As the Director, Solutions Engineering, East for Grafana Labs, you will be responsible for all aspects of building and managing a team of high-performing Solution Engineers. You will be asked to be a cultural flag carrier for the organization and embody what strong partnership and collaboration looks like across AE and SE roles. You will help grow the East SE organization to 25+ SE’s and ensure we are prepared to scale the SE org across multiple products, industries, segments, and GTM motions.

Paired with 2 Sales VP’s, 8 Sales RD’s, 3 SE Mangers, 45+ AE’s, and 20+ SE’s, you will help evolve repeatable processes, playbooks, job architectures, enablement, and other programs needed to achieve this scale and increase win rates. You will be expected to be a thought leader, internally and externally, and ensure that feedback from the field makes its way into the product and GTM strategy. Our ideal candidate is someone who is passionate about getting personally involved and helping to drive opportunities alongside the VP of Sales counterparts

Key Responsibilities

• Culture carrier who values the team over the individual and values; getting to the right answer is more important than being right
• Help to drive and advise on key opportunities alongside the VP of Sales
• Defaults to teamwork and collaboration; strong cross-functional relationship builder
• Sensitivity and appreciation for open source and the bottom up motion
• Willing, excited, and able to engage with customers strategically
• Flexible, but not afraid of a healthy debate -- brings a strong point of view, but open to considering alternatives
  
  
  

Requirements

• At least 2 years of experience in 2nd line SE leadership
• Experience scaling teams to over 30+ employees
• Proven success working in a fast-paced, high growth startup environment
• Experience working in open source, developer-centric GTM motions, or observability
• Extensive experience with complex, enterprise sales
• Ideally located in NYC, Boston, Philadelphia, Washington D.C, or Atlanta
  
  
  

In the US, the OTE compensation range for this role is $280,000 - $345,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

• Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
  
  
  

About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.

Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.

We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Software Development

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