Director Solutions Engineering

Akamai Technologies, Inc.; Richmond (VA); On-site; USD 146,000 - 263,000; Full time

Benefits offered by this job

Healthcare

401K

Paid time off

Sick time

Parental leave

Employee assistance program

Job summary

Akamai Technologies, Inc. is seeking a Senior Manager Solutions Engineering to lead Americas pre-sales, drive revenue growth, and guide a team delivering security solutions and API-based demos.

You will collaborate with Sales, Product, Marketing and Customer Success to ensure customers experience maximum value from Akamai's platform. Responsibilities include strategic planning, reporting, and cross-functional leadership to expand the security bookings, account base, and retention while enabling

Qualifications

• 10 years of relevant experience with a Bachelor's degree in a related field.
• Experience managing one or more regional teams and mentoring.
• Experience managing the technical opportunity sales cycle.
• Ability to lead and develop individual contributors.
• Expertise in API architectures (REST, GraphQL), API gateways, OAuth/JWT.
• Familiarity with cloud-native ecosystems (Kubernetes, Docker) and AI Security.
• Strong interpersonal and communication skills; able to build cross-functional alignment.

Responsibilities

• Provide direction to pre-sales Lead and contributors; work on strategic planning.
• Communicate team's direction, goals and progress to sales leadership.
• Lead initiatives to build team capabilities for new products.
• Own and develop reports and analytics for data-driven strategies.
• Partner with cross-functional teams to meet objectives and ensure customer satisfaction.

Skills

APIs (REST, GraphQL)

OAuth/JWT

CI/CD

Security & SIEM/SOAR

Leadership & mentoring

Cross-functional collaboration

Cloud-native ecosystems

API governance

Education

Bachelor's degree in Computer Science / Solutions Engineering / MIS or equivalent

Tools

Kubernetes

Docker

OAuth/JWT

API gateways

Job description

Would you like to work in a dynamic Security sales-growth role?

Do you love leading and motivating others to deliver exceptional Security solutions?

Join our best-in-class Americas Pre-sales Specialists team!

Our team collaborates with top companies to enhance and safeguard online activity using advanced API solutions tailored to business needs. Delivering impactful demos, achieving success in POCs, and fostering partnerships, the focus is on driving revenue growth. Relationships and insights are developed to optimize product value across the comprehensive capabilities of the global platform.

Partner with the best

You will partner with leadership in Sales, Product Management, Marketing and Customer Success to ensure customers have full sales support. Providing strategic direction and operational management to ensure teams are organized to maximize efficiencies and effectiveness. Demonstrating leadership, interpersonal and business skills to positively impact security bookings, grow our account base, revenue and retention.

As a Senior Manager Solutions Engineering, you will be responsible for:

• Providing direction to your pre-sales Lead and individual contributors and working with them in strategic planning to drive business.
• Communicating the team's direction, goals and progress to sales and pre-sales leadership.
• Leading initiatives that help build the capabilities of the team to introduce new products to our customers.
• Owning and developing a diverse suite of reports and analytics to build holistic and data-driven strategies.
• Partnering with internal cross-functional teams to meet business objectives and ensure customer satisfaction.

Do what you love

To be successful in this role you will:

• Have 10 years of relevant experience and a Bachelor's degree in Computer Science, Solutions Engineering, MIS or its equivalent.
• Demonstrate experience managing one or more regional teams, including performance management, career coaching and mentoring.
• Have experience managing the technical opportunity sales cycle.
• Be experienced in leading and developing individual contributors .
• Have expertise in API architectures (REST, GraphQL), API gateways, and frameworks (OAuth, JWT),and cloud-native ecosystems (Kubernetes, Docker) and AI Security
• Know protocols (TCP/IP, DNS, HTTP) and cybersecurity (SIEM/SOAR, CI/CD), automated API discovery and testing against the OWASP API Top 10.
• Have excellent interpersonal and communication skills with ability to interact effectively with all levels throughout the organization.
• Demonstrate ability to build alignment, trust, and productive relationships with cross-functional stakeholders.

About us

At Akamai, we make life better for billions of people, trillions of times a day.

Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our focus is simple:

Cloud and Edge: Running apps closer to users for instant performance.

Security : Neutralizing threats before they ever reach your data.

Content Delivery : Scaling the world's biggest moments without a glitch.

AI : Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai:

We support your health, well-being, finances, and life beyond work. See our benefits. (https://www.akamai.com/careers/working-at-akamai?utm_source=akamai&utm_medium=social&utm_campaign=benefits)

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

Compensation

Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $146,300 - $263,300/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.

Equal Employment Opportunity Rights

Akamai Technologies is an Aff Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.