Director, Solutions Consulting (United States)

Figma; New York (NY); On-site; USD 228,000 - 308,000; Full time

Benefits offered by this job

Health, dental & vision benefits

Retirement with company contribution

Generous PTO and recharge days

Learning & development stipend

Work from home stipend

Cell phone reimbursement

Job summary

A leading design collaboration platform seeks a Director of Solutions Consulting to lead their AMER teams. You will drive strategy in partnership with Sales leaders, analyze team performance, and enhance operational processes. The ideal candidate has over 10 years in technical sales, with at least 6 years in leadership roles. This full-time position allows for remote work across the United States, offering a salary range of $228,000 - $308,000 plus benefits that include equity, health coverage, and generous PTO.

Qualifications

• 10+ years in customer-facing technical sales roles within SaaS.
• 6+ years leading Solutions Consulting or Sales Engineering teams.
• Proven track record of leading high-performing teams.
• Experience partnering with regional Sales leadership.
• Ability to thrive in an evolving environment.

Responsibilities

• Build and inspire Solutions Consultants and leaders.
• Partner with Sales leadership to achieve sales targets.
• Manage performance of AMER Solutions Consulting teams.
• Establish initiatives to enhance team capabilities.
• Act as technical executive for customer relationships.

Skills

Customer-facing technical sales roles

Leading Solutions Consulting teams

Coaching teams

Cross-functional influence

Understanding of technical landscape

Job description

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

Figma’s Solutions Consulting team is comprised of a group of talented, dynamic, creative, and technical professionals. The team sits within Sales and helps to successfully secure new customers and expand our existing customer base by demonstrating the value of the Figma platform and painting the vision of what is technically possible. We are looking for a Director, Solutions Consulting to lead our AMER Solution Consulting teams across Mid-Market, Enterprise, and Strategic segments. In this role, you will define and execute our strategy for how we partner with Sales, engage with customers, influence new business, and scale for even greater impact. At Figma, we think creatively, lift constraints that block our imagination everyday, and we expect you to do the same.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

• Build, develop, and inspire talented, hard-working Solutions Consultants and leaders by creating scalable, data-driven processes that drive team and company goals
• Partner with Sales leadership to achieve sales targets across aligned regions and ensure successful pre-sales outcomes
• Analyze and manage the performance of our AMER Solutions Consulting teams, including influenced ARR and activity metrics
• Develop, refine, and scale core SC processes such as discovery, technical qualification and POCs/trials and establish initiatives to continue up-leveling our AMER Solutions Consultants
• Act as the technical executive to align with customer executives and stakeholders for relationship building and to help advance open opportunities
• Recruit, mentor, and develop the AMER Solutions Consulting leadership team
• Leverage customer feedback and outcomes to collaborate with Product and Engineering to shape product improvements
• Participate in regional industry events/organizations as a thought leader

We'd love to hear from you if you have:

• 10+ years in customer-facing technical sales roles within SaaS
• 6+ years leading Solutions Consulting or Sales Engineering teams
• Proven track record of leading and growing high performing teams across multiple timezones and coaching them toward meeting or exceeding performance expectations
• Demonstrated success partnering with regional Sales leadership on GTM strategy, iterating based on data and insights
• Strong cross-functional influence across Product and Customer Experience
• Strong understanding of our technical and competitive landscape
• Ability to thrive in a constantly evolving and growing environment

While not required, it’s an added plus if you also have:

• Experience with MEDDICC sales qualification framework
• Prior experience managing managers

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.

Annual Base Salary Range:

$228,000 - $308,000 USD

Equal opportunity statement: Figma is an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [e-mail].

Examples of accommodations include but are not limited to:

• Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

We encourage you to apply even if your past experience doesn’t map exactly to every point above.