Director, Solutions Consulting (United States)

Figma; San Francisco (CA); On-site; USD 228,000 - 308,000; Full time

Benefits offered by this job

Health, dental & vision benefits

Retirement with company contribution

Parental leave support

Generous PTO and recharge days

Learning and development stipend

Work from home stipend

Cell phone reimbursement

Job summary

A leading design collaboration platform is seeking a Director, Solutions Consulting to inspire and lead consulting teams across the AMER region. The ideal candidate will have over 10 years of experience in technical sales and a strong track record of team leadership. Responsibilities include collaborating with sales to achieve targets, refining customer engagement processes, and driving team performance. This role is pivotal in shaping how we engage with clients and drive product improvements, offering a competitive salary and remote flexibility.

Qualifications

• 10+ years in customer-facing technical sales roles within SaaS.
• 6+ years leading Solutions Consulting or Sales Engineering teams.
• Proven track record of leading high performing teams across timezones.

Responsibilities

• Build, develop, and inspire Solutions Consultants and leaders.
• Partner with Sales leadership to achieve sales targets.
• Analyze and manage performance of AMER Solutions Consulting teams.
• Develop, refine, and scale core SC processes.

Skills

Customer-facing technical sales experience

Leadership and team growth

Cross-functional influence

Adaptability in a changing environment

Job description

Overview

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

Figma’s Solutions Consulting team is comprised of a group of talented, dynamic, creative, and technical professionals. The team sits within Sales and helps to successfully secure new customers and expand our existing customer base by demonstrating the value of the Figma platform and painting the vision of what is technically possible. We are looking for a Director, Solutions Consulting to lead our AMER Solution Consulting teams across Mid-Market, Enterprise, and Strategic segments. In this role, you will define and execute our strategy for how we partner with Sales, engage with customers, influence new business, and scale for even greater impact. At Figma, we think creatively, lift constraints that block our imagination everyday, and we expect you to do the same.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma

• Build, develop, and inspire talented, hard-working Solutions Consultants and leaders by creating scalable, data-driven processes that drive team and company goals
• Partner with Sales leadership to achieve sales targets across aligned regions and ensure successful pre-sales outcomes
• Analyze and manage the performance of our AMER Solutions Consulting teams, including influenced ARR and activity metrics
• Develop, refine, and scale core SC processes such as discovery, technical qualification and POCs/trials and establish initiatives to continue up-leveling our AMER Solutions Consultants
• Act as the technical executive to align with customer executives and stakeholders for relationship building and to help advance open opportunities
• Recruit, mentor, and develop the AMER Solutions Consulting leadership team
• Leverage customer feedback and outcomes to collaborate with Product and Engineering to shape product improvements
• Participate in regional industry events/organizations as a thought leader

We'd love to hear from you if you have

• 10+ years in customer-facing technical sales roles within SaaS
• 6+ years leading Solutions Consulting or Sales Engineering teams
• Proven track record of leading and growing high performing teams across multiple timezones and coaching them toward meeting or exceeding performance expectations
• Demonstrated success partnering with regional Sales leadership on GTM strategy, iterating based on data and insights
• Strong cross-functional influence across Product and Customer Experience
• Strong understanding of our technical and competitive landscape
• Ability to thrive in a constantly evolving and growing environment

Nice to have

• Experience with MEDDICC sales qualification framework
• Prior experience managing managers
• Prior Figma, design or development experience

Pay Transparency & Benefits

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Pay Transparency Disclosure

If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

$228,000—$308,000 USD (Annual Base Salary Range)

Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.

Equal Opportunity & Accessibility

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [e-mail]. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

• Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.