Director, Solutions Consultant

VTS; New York (NY); On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Equity

Job summary

VTS seeks a Director, Solutions Consultant in New York to lead complex pre-sales efforts and translate customer needs into tailored solutions and implementation readiness.

You will partner with Account Executives, design complete solution handoffs, and collaborate with Sales, Product, and QA to ensure successful deployments, while traveling up to 25% as needed.

Qualifications

• 3–5+ years in a pre-sales or solutioning role.
• SaaS background with ability to tell a compelling product-to-value story.
• Excellent client-facing and facilitation skills with executives.
• Highly process- and project-management oriented to bring clarity to ambiguity.
• Strong problem-solving to translate capability into business value.
• Experience ramping quickly on platforms.
• Familiarity with Salesforce; Jira or Airtable a plus.
• Commercial real estate or proptech experience a plus.
• New York-based and able to travel up to ~25%.

Responsibilities

• Partner with the Account Executive as the solutions expert for complex deals and drive value extraction.
• Develop expert-level command of feature set and tailor messaging and demos to client workflows.
• Translate ambiguous requirements into a clear, cohesive solution and handoff plan.
• Support executives with business and technical requirements, scoping, and alignment.
• Assemble a complete solution design with deployment technologies and rollout schedule.
• Create a clean handoff package for the Implementation team to execute without rework.
• Collaborate with Sales, Product, QA in Salesforce; exposure to Jira and Airtable.
• Act as a trusted advisor to customers and internal stakeholders and evangelize the vision.

Skills

SaaS experience

Pre-sales

Client-facing

Project management

Salesforce

Jira

Airtable

Proptech/CRE

New York-based

Travel readiness

Tools

Salesforce

Jira

Airtable

Job description

VTS is seeking a Director, Solutions Consultant, to assist and translate new business opportunities into a successful deployment plan across VTS — the platform that extends VTS into asset management and leasing.

This role sits at the intersection of sales, solution design, and implementation readiness. Once an opportunity is qualified, the Solutions Consultant becomes the solutions expert alongside the Account Executive — translating a customer’s needs into a tailored solution and, once the deal is won, into a complete solution design and implementation plan that hands off cleanly to the Implementation team. You will work predominantly through our major channel partners to start, expanding to the direct channel and other commercial clients over time, and partner closely with our sales, product, and account management teams.

Unlike a traditional pre-sales engineer focused only on the demonstration, or an implementation manager focused only on delivery, this position helps manage the full arc of solution implementation preparedness — from qualified opportunity, through solution design, to a clean handoff to implementation, with continued check-ins through launch.

This is a highly visible, senior individual-contributor role based in our New York office.

** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. **

What You'll Do

• Partner with the Account Executive as the solutions expert for complex and strategic deals, acting as the subject matter expert and partnering with customers to drive maximum value from our products
• Develop expert-level command of the feature set and tailor product messaging and demonstrations to each customer’s workflows and goals
• Solution discovery: take ambiguous, complex requirements, define them with customers and stakeholders, and shape them into a clear, cohesive solution
• Support our Account Executives with business and technical requirements, solution positioning, scoping, and alignment
• Aggregate everything learned during the sale into a single solution design — requirements, the technologies and features being deployed, and the rollout schedule — documented in the deal journal
• Produce a complete, unambiguous handoff package so the Implementation team can execute without rework
• Review the plan with Implementation at kickoff and stay engaged through deployment with defined check-in points to keep projects on track
• Collaborate day-to-day with Sales, Product, QA — primarily in Salesforce, with exposure to tools such as Jira and Airtable
• Serve as a trusted advisor to customers and internal stakeholders, and evangelize the vision across the commercial real estate ecosystem

What We're Looking For

• 3–5+ years in a pre-sales or solutioning role — Solutions Consultant, Sales Engineer, Technical Account Manager, Pre-Sales Consultant, or a Customer Success Manager ready to move into pre-sales
• SaaS background required, with a proven track record of playing the solutions/pre-sales role well and telling a compelling product-to-value story (the industry it was in matters less than how well you did it)
• Exceptional client-facing and facilitation skills — personable, credible with executives, and able to command a room and drive a meeting
• Highly process and project management oriented, able to manage complex solution definition end-to-end and bring structure to ambiguity
• Strong problem-solving skills, with the ability to translate technical capability into measurable business value
• Ability to ramp quickly on the platform
• Comfortable working in Salesforce; exposure to implementation or ticketing tools such as Jira or Airtable a plus
• Commercial real estate or proptech experience a plus
• New York–based, able to work from our office and travel up to ~25% (a few days per month for client meetings and QBRs)

What VTS Values & How We Show It

• Strive for Excellence- We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!
• Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - quarterly happy hours, wellness events, clubs, and team lunches!
• Be Curious- Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!
• Move as One- We work in an open floor plan to promote cross-functional collaboration.
• Take Ownership- Be an owner of the company you’re building with our equity packages.
• Appreciate the Difference- VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!

ABOUT VTS

VTS is the only AI-driven technology platform enabling intelligent real estate by unifying industry professionals, investors, and their customers at scale. In 2013, VTS revolutionized commercial real estate leasing operations with what is now VTS Lease. Today, VTS AI is the largest first-party insights and collaboration engine in the industry, transforming how strategic decisions are made and executed by the real estate industry globally.
With the VTS Platform, consisting of VTS Lease, VTS Market, VTS Activate, and VTS Data, every stakeholder in real estate is given real-time market information and workflow tools to do their job with unparalleled speed and intelligence.
VTS is the global leader, with more than 60% of Class A office space in the U.S., and 13 billion square feet of office, residential, retail, and industrial space is managed through the platform worldwide.
VTS is utilized by over 45,000 professionals and over 1.2 million total users each day, including industry-leading customers such as Blackstone, Brookfield Properties, LaSalle Investment Management, Hines, BXP, Oxford Properties, JLL, and CBRE.
VTS maintains offices in New York City, London, Toronto, Chicago.
To learn more about VTS and view our open roles, visit us at vts.com or follow us on Instagram (@WeAreVTS) or LinkedIn.

Pay Transparency

At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $140,000 and $180,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography. There is a bonus structure for the position that will bring the OTE (on target earnings) to $200,000 - $240,000 depending on the base salary agreed upon and achievement to goals.

EEO Guidelines

VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

All your information will be kept confidential according to EEO guidelines. For more information about what we collect and how we use it, please refer to the Candidate Privacy Statement.

If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at [e-mail]