Director, Solutions Architecture

Astound; San Jose (CA); Remote; USD 155,000 - 175,000; Full time

Job summary

Join a forward-thinking company as a Director of Solutions Architecture, where you will lead the vision and execution of innovative solutions to drive revenue and enhance customer value. This remote role offers the opportunity to collaborate with cross-functional teams, develop industry standards, and support business development strategies. With a focus on managed services and AI, you'll foster relationships with vendors and promote knowledge sharing within your team. If you're passionate about technology and want to make a significant impact in the telecommunications industry, this position is perfect for you.

Benefits

401k with employer match

Medical, dental, and vision insurance

Paid time off and holidays

Tuition reimbursement

Employee discounts

Qualifications

• 8+ years in telecommunications, network design, or project management.
• Expertise in Cloud, SD-WAN, Wi-Fi, and networking technologies.

Responsibilities

• Lead the vision and execution of Solutions Architecture strategy.
• Collaborate with teams to capture requirements and deliver solutions.

Skills

Leadership in architecture

Telecommunications experience

Sales Engineering

Network Engineering

SD-WAN expertise

Wi-Fi experience

Cloud technologies

Vendor relationship management

Stakeholder influence

Analytical skills

Education

Bachelor's degree or equivalent experience

Job description

Director, Solutions Architecture

Astound Broadband, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services. Applicants like you make it all possible. We provide one-on-one training, coaching, a supportive work environment, and opportunities to represent a top telecommunications company.

We offer a comprehensive benefits package, including rewards, recognition, and employee discounts to support your success. Join us to create astounding possibilities for local communities and beyond.

Where you will work:

This role is remote-based in NJ, PA, NY, IL, TX, or CA, with travel to the nearest office as needed.

A Day in the Life of the Director, Solutions Architecture:

• Lead and develop the vision and execution of Solutions Architecture strategy to drive complex solution activity and increase revenue.
• Collaborate with Sales Engineering, Product teams, and Sales to capture requirements and deliver solutions.
• Develop design standards across sales verticals and establish best practices.
• Lead and support Solutions Architects and Engineers in defining business strategies, standards, and roadmaps.
• Support business development strategies and facilitate requests.
• Develop Vendor Architecture SMEs to foster relationships and connect products with vendor capabilities.
• Align with the Advanced Services team to enhance customer value and support seamless onboarding.
• Establish measurable reporting for sales activity and outcomes.
• Work with cross-functional teams to improve understanding of product offerings and identify gaps.
• Demonstrate industry trend expertise, especially in managed services and AI.
• Lead research into new technologies and develop industry standards.
• Review solutions to identify system gaps and workflow improvements.
• Set clear expectations with teams, partners, and customers to ensure accountability.
• Promote knowledge sharing and collaboration within the team.
• Communicate product roadmaps, releases, and manage escalations effectively.
• Support Network Operations through design reviews and vendor training.
• Advance Astound's DEI initiatives by fostering an inclusive work environment.
• Perform other duties as assigned.

What You Bring to the Table:

• Leadership experience in architecture or senior engineering roles, especially creating complex managed solutions.
• 8+ years in telecommunications, network design, engineering, or project management.
• 8+ years in Sales Engineering, Network Engineering, or Architecture.
• 5+ years as an SD-WAN SME or engineer.
• 3+ years of Wi-Fi experience.
• Strong industry trend awareness and technical knowledge.
• Expertise in Cloud, SD-WAN, Wi-Fi, and networking technologies.
• Knowledge of voice solutions and UCaaS.
• Vendor relationship management and training development skills.
• Financial modeling and cost articulation skills.
• Ability to attract, develop, and retain motivated teams.
• Stakeholder influence and consensus-building skills.
• Proven leadership in delivering complex solutions on time.
• Excellent communication skills, both written and verbal.
• Experience in client relationship management and solution identification.
• Deep understanding of MSO network architectures and technologies.
• Ability to translate technical needs for non-technical audiences.
• Strong analytical and business skills.

Education:

Bachelor's degree or equivalent experience.

Benefits:

• 401k with employer match, medical, dental, vision, life, and STD insurance.
• Paid time off, holidays, sick leave, and floating holidays.
• Tuition reimbursement and employee discounts.

Compensation:

Salary range: $155,000 - $175,000 annually, with bonus and other benefits. Actual pay varies based on skills and experience.

Our Mission:

• Take care of our customers.
• Take care of each other.
• Follow through on commitments.
• Have fun.

Diversity & Inclusion:

Astound Broadband is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate based on protected characteristics and foster a culture of fairness and respect.

Additional Notes:

For San Francisco candidates: We consider qualified applicants with arrest and conviction records per local ordinances.

For California candidates: See our Privacy Policy.