Director, Solutions Architecture

RCN Management Corporation; Princeton (NJ); Remote; USD 155,000 - 175,000; Full time

Job summary

A leading company in the broadband industry is seeking a Director of Solutions Architecture. This remote role involves leading a team, developing strategies, and collaborating with various departments to enhance customer value. The ideal candidate will have extensive experience in telecommunications and a strong understanding of industry trends, particularly in managed services and AI.

Benefits

Retirement plans

Insurance options

Paid time off

Tuition reimbursement

Employee discounts

Qualifications

• 8+ years in telecommunications, network design, or project management.
• 5+ years as SD-WAN SME or engineer.
• 3+ years of Wi-Fi experience.

Responsibilities

• Lead and develop the vision and execution of Solutions Architecture strategy.
• Collaborate with Sales Engineering and Product teams for customer solutions.
• Establish reporting metrics for sales activity and customer engagement.

Skills

Leadership

Communication

Financial Analysis

Stakeholder Influence

Vendor Relationship Management

Education

Bachelor's degree

Job description

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Job Overview

Astound Broadband, the sixth-largest cable operator in the United States, is seeking a Director, Solutions Architecture. We offer a supportive work environment, training, coaching, and a comprehensive benefits package. This role is remote-based in NJ, PA, NY, IL, TX, or CA, with travel as needed.

Responsibilities

1. Lead and develop the vision and execution of Solutions Architecture strategy to increase revenue.
2. Collaborate with Sales Engineering, Product teams, and Sales for customer requirements and solutions.
3. Develop design standards and best practices in solutions architecture.
4. Lead and support Solutions Architects and Engineers in long-term technical solutions.
5. Support business development strategies and vendor relationships.
6. Align with Advanced Services to enhance customer value and support onboarding.
7. Establish reporting metrics for sales activity and customer engagement.
8. Improve understanding of product offerings and identify gaps.
9. Demonstrate expertise in industry trends, especially managed services and AI.
10. Research new technologies and develop industry standards.
11. Review solutions, identify system gaps, and set clear expectations.
12. Foster teamwork, training, and knowledge sharing within the team.
13. Communicate effectively about product roadmaps, releases, and escalations.
14. Support network operations and vendor training as needed.
15. Promote diversity, equity, and inclusion initiatives.
16. Perform other duties as assigned.

Qualifications

• Leadership experience with architects or senior engineers in complex solutions.
• 8+ years in telecommunications, network design, engineering, or project management.
• 8+ years in Sales Engineering, Network Engineering, or Architecture.
• 5+ years as SD-WAN SME or engineer.
• 3+ years of Wi-Fi experience.
• Strong understanding of Cloud, SD-WAN, Wi-Fi, and Networking.
• Knowledge of voice solutions and UCaaS.
• Vendor relationship management skills.
• Financial modeling and cost articulation skills.
• Proven team development and stakeholder influence abilities.
• Excellent communication skills.
• Ability to translate technical needs for non-technical audiences.
• Financial and analytical skills.

Education

Bachelor's degree or equivalent experience.

Benefits

• Retirement plans, insurance options, paid time off, tuition reimbursement, employee discounts, and more.

Compensation

Salary range: $155,000 - $175,000 annually, plus bonuses and benefits.

Our Values

• Customer care, teamwork, integrity, and fun.

Diversity & Equal Opportunity

We are committed to an inclusive workplace and equal opportunity employment.