Director, Solutions Architecture
Astound Broadband, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services. Applicants like you make it all possible. We provide one-on-one training, coaching, a supportive work environment, and opportunities to grow your career.
We offer a comprehensive benefits package, including rewards, recognition, and employee discounts, to support your success. Join us to create astounding possibilities for communities and beyond.
Where you will work:
This role is remote-based in NJ, PA, NY, IL, TX, or CA, with travel to the nearest office as needed.
A Day in the Life of the Director, Solutions Architecture:
- Lead and develop the vision and execution of solutions architecture strategy to drive complex solutions and increase revenue.
- Collaborate with sales engineering, product teams, and sales to capture requirements and support solutions.
- Develop design standards and best practices for solutions architecture.
- Lead solutions architects and engineers in supporting long-term technical solutions.
- Support business development strategies and requests.
- Develop vendor relationships and connect products with vendor capabilities.
- Align with the advanced services team to ensure seamless customer onboarding and support.
- Establish reporting metrics for sales activity and closed deals.
- Improve understanding of product offerings and address gaps through reporting and meetings.
- Demonstrate industry trends in managed services and AI developments.
- Research new technologies and collaborate with industry partners on standards.
- Review solutions to identify system and workflow gaps.
- Set clear expectations with teams and customers to drive accountability.
- Foster knowledge sharing and collaboration within the team.
- Communicate product roadmaps, releases, and escalations effectively.
- Support network operations through design reviews and vendor training.
- Promote diversity, equity, and inclusion initiatives.
- Perform other duties as assigned.
What You Bring to the Table:
- Leadership experience with architects or senior engineers in complex solutions.
- 8+ years in telecommunications, network design, engineering, or project management.
- 8+ years in sales engineering, network engineering, or architecture.
- 5+ years as an SD-WAN SME or engineer.
- 3+ years of custom Wi-Fi experience.
- Strong industry trend awareness, especially in enterprise and carrier networking.
- Knowledge of Cloud, SD-WAN, Wi-Fi, and networking technologies.
- Understanding of commercial voice solutions and UCaaS.
- Experience managing vendor relationships and developing training content.
- Financial modeling skills and cost articulation.
- Proven team development and stakeholder influence abilities.
- Leadership in delivering complex solutions under tight deadlines.
- Excellent communication skills.
- Ability to translate technical needs for non-technical audiences.
- Strong business and analytical skills.
Education:
Bachelor's degree or equivalent experience.
Benefits:
- 401(k) with employer match.
- Medical, dental, vision, life, and STD insurance options.
- Paid time off, holidays, floating holidays, and sick leave.
- Tuition reimbursement and employee discounts.
*Benefits are for full-time employees.
Salary:
$155,000 - $175,000 annually, plus bonus, benefits, and commissions. Actual pay may vary based on skills and experience.
Our Mission:
- Take care of our customers.
- Take care of each other.
- Follow through on commitments.
- Have fun.
Diversity & Equal Opportunity:
Astound Broadband is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate based on protected characteristics.
Additional Notes:
San Francisco candidates: We consider qualified applicants with arrest and conviction records.
California candidates: CCPA privacy policy available here.