Director, Solutions Architecture

Astound; Illinois; Remote; USD 155,000 - 175,000; Full time

Job summary

Join a forward-thinking telecommunications company as a Director of Solutions Architecture, where you will lead the vision and execution of innovative solutions. This role involves collaborating with cross-functional teams to enhance customer value and drive complex solution activities. With a robust benefits package and a commitment to diversity and inclusion, you will thrive in a supportive environment that values your contributions. If you have a passion for technology and a track record of leading motivated teams, this is the perfect opportunity to make a significant impact in the industry.

Benefits

401k with employer match

Health, dental, vision, life, and STD insurance

Paid Time Off starting at 80 hours/year

Floating holidays

Tuition reimbursement

Employee discounts

Qualifications

• 8+ years in telecommunications and network design.
• Proven ability to lead motivated teams and manage vendor relationships.

Responsibilities

• Lead the vision and execution of the Solutions Architecture strategy.
• Collaborate with teams to capture requirements and support solutions delivery.

Skills

Leadership in complex solutions

Telecommunications experience

Sales Engineering

Network Engineering

SD-WAN expertise

Wi-Fi experience

Cloud technologies

Voice solutions knowledge

Financial modeling skills

Stakeholder influencing

Education

Bachelor's degree or equivalent experience

Job description

Director, Solutions Architecture

Astound Broadband, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services. Applicants like you make it all possible. We provide one-on-one training and coaching, a supportive work environment, and opportunities to represent a superior telecommunications company.

We offer a robust benefits package, including rewards, recognition, and employee discounts, to ensure your continued success. Join us to create astounding possibilities for local communities and beyond.

Where you will work:

This position may be remote in NJ, PA, NY, IL, TX, or CA, with travel to the nearest office as needed.

A Day in the Life of the Director, Solutions Architecture:

• Lead and develop the vision and execution of the Solutions Architecture strategy to drive complex solution activity and increase revenue.
• Collaborate with Sales Engineering, Product teams, and Sales to capture requirements and support solutions delivery.
• Develop design standards and best practices across sales verticals.
• Lead Solutions Architects and Engineers in defining business strategies, standards, and roadmaps.
• Support business development strategies and facilitate requests.
• Develop vendor relationships and connect products with vendor capabilities.
• Align with the Advanced Services team to enhance customer value and support seamless onboarding.
• Establish reporting metrics for sales activity and success dashboards.
• Work cross-functionally to improve product understanding and address gaps.
• Demonstrate industry trend expertise, especially in managed services and AI.
• Lead research on new technologies and develop industry standards.
• Review solutions for system and workflow gaps.
• Set clear expectations and foster teamwork, training, and collaboration.
• Communicate effectively about product roadmaps, releases, and escalations.
• Support network operations with design reviews and vendor training.
• Promote diversity, equity, and inclusion initiatives.
• Perform other duties as assigned.

What You Bring to the Table:

• Leadership experience with architects or senior engineers in creating complex solutions.
• 8+ years in telecommunications, network design, engineering, or project management.
• 8+ years in Sales Engineering, Network Engineering, or Architecture.
• 5+ years as an SD-WAN SME or engineer.
• 3+ years of Wi-Fi experience.
• Strong industry trend awareness and technical expertise.
• Deep understanding of Cloud, SD-WAN, Wi-Fi, and Networking technologies.
• Knowledge of voice solutions and UCaaS.
• Experience managing vendor relationships and developing training content.
• Financial modeling skills and cost articulation.
• Proven ability to develop and retain motivated teams.
• Stakeholder influencing and consensus-building skills.
• Ability to lead complex solutions under tight timelines.
• Excellent communication skills.
• Experience translating technical needs for non-technical audiences.
• Strong business acumen and analytical skills.

Education:

Bachelor's degree or equivalent experience.

Benefits:

• 401k with employer match
• Health, dental, vision, life, and STD insurance
• Paid Time Off starting at 80 hours/year, increasing with tenure
• Floating holidays and paid holidays
• Paid sick leave as per state/local laws
• Tuition reimbursement
• Employee discounts

*Benefits are for full-time employees.

Salary Range:

$155,000 - $175,000 annually plus bonus, benefits, and commissions. Actual pay varies based on skills and experience.

Our Mission:

• Take care of our customers
• Take care of each other
• Follow through on commitments
• Have fun

Diversity & Inclusion:

We are an Equal Opportunity Employer committed to a diverse, inclusive workplace. Discrimination is not tolerated. We provide equal opportunities regardless of protected characteristics.

Additional Notes:

For San Francisco candidates, we consider qualified applicants with arrest and conviction records as per the Fair Chance Ordinance.

For California candidates, see our Privacy Policy.