Director, Solutions Advisory: AI‑Driven Contract Innovator

Icertis Inc.; United States; Hybrid; USD 225,000 - 295,000; Full time

Benefits offered by this job

Equity (RSUs)

401(k) match

Flexible work environment

Paid maternity/paternity leave

Generous holidays

Volunteer days (7 days)

Job summary

Icertis is seeking a Director, Solutions Advisory to shape our AMER market, supporting the sales team and customers with strategic, innovative contract lifecycle solutions. You will lead demonstrations, develop proposals, and collaborate with product and sales to meet evolving customer needs.

You will present to all levels, drive thought leadership on AI and industry trends, and build lasting customer relationships while ensuring alignment with Icertis' vision and values.

Qualifications

• Minimum of 3 years in customer-facing roles.
• Expert knowledge of the contract lifecycle management space and its evolving trends.
• Strong business acumen and ability to translate complex needs into strategic solutions.
• Exceptional communication and presentation skills for executive audiences.
• Proactive and innovative mindset with history of driving customer acquisitions.
• Experience building and maintaining strong customer relationships and ensuring satisfaction.
• Collaborative, team-oriented with cross-functional impact.
• Proven leadership inspiring teams and scaling the business.
• Self-starter who develops programs for partner relationships, enablement, and growth.

Responsibilities

• Provide expert demonstrations of Icertis core and related solutions.
• Stay updated on latest AI trends and industry best practices; learn and innovate.
• Drive thought leadership and industry awareness to shape solutions.
• Develop strategic solutions and proposals for complex customer requirements.
• Collaborate with sales and product teams to understand customer needs.
• Research market opportunities and customer pain points.
• Build and maintain strong customer relationships and align with business objectives.
• Advise customers to ensure informed decisions on contract lifecycle management.
• Incorporate emerging technologies and regulations into advisory approaches.
• Ensure compliance with company standards and maintain high professionalism.

Skills

Customer-facing roles

Contract lifecycle management

Business acumen

Communication & presentation

Proactive & innovative

Customer relationships

Collaboration & teamwork

Leadership

Self-starter & initiatives

Job description

Icertis is seeking a Director, Solutions Advisory to shape our AMER market, supporting the sales team and customers with strategic, innovative contract lifecycle solutions. You will lead demonstrations, develop proposals, and collaborate with product and sales to meet evolving customer needs.

You will present to all levels, drive thought leadership on AI and industry trends, and build lasting customer relationships while ensuring alignment with Icertis' vision and values.