Director, Site Solutions — Multifamily Tech & Operations

Essex Property Trust; Irvine (CA); Hybrid; USD 157,000 - 205,000; Full time

Benefits offered by this job

Medical, dental, vision

401k employer match

Paid holidays (12)

Paid time off (15 days)

Housing discount (20%)

Wellness programs

Job summary

Essex-Property-Trus is seeking a Director, Site Solutions to lead the strategy and execution of key resident and associate technologies across Essex’s onsite teams. You will oversee smart access, maintenance platforms, and other critical systems, directing a small team and coordinating with vendors to drive efficiency and improved experiences.

The role emphasizes building scalable, property-level solutions, change management, and driving technology roadmaps aligned with corporate growth.

Qualifications

• Bachelor’s degree or higher in IT, economics, real estate or related field.
• Master’s degree preferred for advanced leadership roles.
• 10+ years of progressive leadership experience at the intersection of technology and operations.
• 5+ years of enterprise-scale multi-family experience.
• 5+ years of people leadership including hiring, coaching and performance management.
• Experience leading enterprise-scale technology implementations and organizational change.

Responsibilities

• Build key business relationships across departments to solve long-standing issues.
• Lead implementation of enterprise and 3rd party products aligning with Essex’s strategy.
• Collaborate with cross-functional teams for successful execution.
• Ensure continuous alignment between critical business systems and users/vendors.
• Build and execute system roadmaps to support corporate goals.
• Define and document business needs and processes within site solutions systems.
• Prioritize user requirements with 3rd party vendors and oversee changes.
• Write reports and present analyses on project status, risks and issues.

Skills

Leadership

Stakeholder management

Systems thinking

Change management

Communication

Education

Bachelor’s degree in IT, Economics, Real Estate or related

Master’s degree preferred

Job description

Essex-Property-Trus is seeking a Director, Site Solutions to lead the strategy and execution of key resident and associate technologies across Essex’s onsite teams. You will oversee smart access, maintenance platforms, and other critical systems, directing a small team and coordinating with vendors to drive efficiency and improved experiences.

The role emphasizes building scalable, property-level solutions, change management, and driving technology roadmaps aligned with corporate growth.