Director, Services Sales & Outcomes

Qlik; Boston (MA); Remote; USD 120,000 - 160,000; Full time

Job summary

A leading company is seeking a dynamic Director of Services Sales & Outcomes to drive growth in services revenue. This role involves leading a team, defining sales strategies, and ensuring alignment with customer objectives. The ideal candidate will have extensive experience in professional services sales and strong leadership skills. This position is crucial in shaping the go-to-market strategy and requires collaboration with various teams to tailor service offerings.

Qualifications

• Minimum of 10 years in Professional Services Sales or Consulting.
• 5+ years in a sales leadership role managing quota-carrying teams.

Responsibilities

• Lead a team of Services Solutions Leaders across strategic accounts.
• Own the full services sales lifecycle from lead qualification to delivery.

Skills

Leadership

Communication

Negotiation

Data-driven decision-making

Education

Bachelor’s Degree

Master’s Degree in Business

Tools

Salesforce

Job description

What makes us Qlik?

A Gartner Magic Quadrant Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.

We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.

The Director, Services Sales & Outcomes Role

Qlik is seeking a dynamic and strategic Director of Services Sales & Outcomes to lead our America’s Professional Services sales organization. This leader will drive the growth of Qlik’s services revenue by overseeing the strategy, execution, and optimization of services solution sales. The ideal candidate combines deep expertise in professional services, strong sales leadership capabilities, and robust experience in sales operations, including accurate forecasting and pipeline management.

This role is integral to Qlik's go-to-market strategy, partnering cross-functionally with License Sales, Customer Success, and Product to ensure alignment between customer objectives and Qlik’s services portfolio. You will manage a team of high-performing Services Solutions Leaders responsible for positioning and closing consulting services engagements with new and existing customers.

Key Responsibilities

Leadership & Strategy

• Lead a team of Services Solutions Leaders across strategic accounts and regions.
• Define and execute the services sales strategy to support company-wide growth goals.
• Develop and maintain strong relationships with Qlik’s senior leadership, account executives, and customer stakeholders.

Sales Execution & Enablement

• Own the full services sales lifecycle, from lead qualification to proposal development, SOW negotiation, and transition to delivery.
• Drive pipeline development and manage forecasting, territory planning, and resource allocation.
• Provide executive sponsorship and oversight to strategic engagements.
• Establish best practices for deal structuring, proposal quality, and value articulation.

Operational Excellence

• Ensure timely and accurate forecasting of services revenue using Salesforce and Qlik Sense dashboards.
• Create and refine services sales assets, playbooks, and scoping templates.
• Analyze performance metrics to continuously improve win rates, deal velocity, and attach rates.

Collaboration & Partnership

• Partner with Software Sales, Solution Architects, and Delivery teams to design tailored service offerings aligned to customer needs.
• Collaborate with Marketing and Product to position new offerings and solutions effectively.
• Support the evolution of Qlik + Talend integrated services offerings in line with the company’s broader platform vision.

Required Experience and Qualifications

• Bachelor’s Degree required, master’s degree in business, Information Systems, or related field preferred.
• Minimum of 10 years of experience in Professional Services Sales, Consulting, or Software Solutions.
• 5+ years in a sales leadership role managing quota-carrying solution consultants or services sales teams.
• Demonstrated success managing multi-million-dollar quotas and complex sales cycles in an enterprise software environment.
• Strong understanding of enterprise data management, business intelligence, and cloud technologies.
• Experience in professional services scoping, pricing models, and project delivery methodologies.
• Proficiency in Salesforce CRM and services forecasting tools.

Preferred Qualifications

• Experience with Qlik, Talend, or similar data integration and analytics platforms.
• Background in enterprise SaaS sales and digital transformation consulting.
• PMP or other project management certifications.
• Executive-level presence with ability to influence stakeholders across technical and business functions.

What Makes You Successful in This Role

• A strategic thinker with a hands-on approach.
• Exceptional communication and negotiation skills.
• Data-driven decision-making ability.
• Passion for customer success and consultative selling.
• Proven track record of team development and mentorship.

The location for this role is: USA – Remote - Boston

Travel is required; the role may require dedicated time onsite due to customer requirements.

Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities!