Director, ServiceNow Transformation

HITEC; Atlanta (GA); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Competitive benefits

Career development

Job summary

KPMG LLP's Advisory practice is seeking a Technical Director for ServiceNow Consulting & Transformation in Atlanta. You will lead multi-stream implementations, shape architectural roadmaps, mentor teams, and drive business development while aligning with client goals and industry standards.

You will oversee complex ServiceNow programs, deliver high-quality results, and collaborate across service lines to expand capabilities, optimize processes, and ensure client success.

Qualifications

• 8+ years of ServiceNow consulting experience, leading SI projects.
• Bachelor’s degree from an accredited college/university.
• CSA or CTA certifications preferred.
• Led five or more ServiceNow projects.
• Strong analytical, presentation, and communication skills.
• Willingness to travel as needed.
• Authorized to work in the U.S. without visa sponsorship.

Responsibilities

• Lead ServiceNow client implementations across multiple workstreams.
• Provide strategic architectural vision for ServiceNow projects.
• Guide, train, and mentor teams and clients.
• Engage with decision-makers to map roadmaps and ensure delivery aligns with goals.
• Lead business development and cross-service-line collaboration.
• Oversee cost management and team performance.
• Maintain client relationships and expand service offerings.
• Uphold integrity and professional standards.

Skills

ServiceNow consulting

Technical leadership

Architecture vision

Client collaboration

Education

Bachelor's degree

Job description

KPMG LLP's Advisory practice is seeking a Technical Director for ServiceNow Consulting & Transformation in Atlanta. You will lead multi-stream implementations, shape architectural roadmaps, mentor teams, and drive business development while aligning with client goals and industry standards.

You will oversee complex ServiceNow programs, deliver high-quality results, and collaborate across service lines to expand capabilities, optimize processes, and ensure client success.