Director - Sales Operations Americas

present of AI; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Axelera AI builds AI acceleration hardware and software for running AI inference at the edge. The role focuses on the practical side of selling hardware in the Americas, including stock, shipping, and customs, plus onboarding new customers and delivering credible revenue forecasts.

A seasoned professional with about ten years in sales operations or supply chain at a hardware or semiconductor company, comfortable with Salesforce and coordinating with finance and operations teams across time zones.

Qualifications

• Ten years of experience in sales operations or supply chain for hardware or semiconductor companies.
• Proven ability to forecast revenue and manage CRM data quality.
• Experience collaborating with finance and operations across time zones.

Responsibilities

• Own stock, shipping and customs for the Americas.
• Onboard new customers and ensure smooth order-to-cash flow.
• Produce revenue forecasts trusted by leadership.

Skills

Sales operations

Forecasting

Salesforce admin

Inventory management

Logistics

Cross-border trade

Tools

Salesforce

Job description

The role owns the practical side of selling hardware in the Americas: keeping track of stock, shipping and customs, onboarding new customers, and producing a revenue forecast leaders can trust. A strong candidate has about ten years in sales operations or supply chain at a hardware or semiconductor company. They are also at ease in Salesforce and with finance and operations teams across time zones.

How it fits the AI era

AI tools can speed up forecasting, spot dirty CRM data and draft routine customer updates. They also make quoting and reporting faster. The human part stays central: judging whether a delivery promise is realistic, handling customs problems, and building trust with customers and teammates in Europe.

How it builds AI experience

The company makes chips and software for running AI at the edge, so this person would see how AI hardware gets bought, shipped and put to use. Building experience means learning how edge AI products move from order to first use, and trying AI features in CRM and analytics tools to improve forecast accuracy.

Worth showing

• Salesforce admin and forecasting
• Hardware inventory and logistics
• Customs and trade compliance
• Order-to-cash process building
• Executive-ready revenue reporting

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About Axelera AI

Axelera AI builds AI acceleration hardware and software for running AI inference from embedded and edge devices up to servers, per the company.