Director, Sales Operations

Yext; New York (NY); Hybrid; USD 129,600 - 263,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) retirement plan

Vacation and sick leave

Job summary

Yext is seeking a Director of Sales Operations to act as a trusted advisor to Sales leadership, where you'll own critical cross-functional initiatives and support data-driven decision-making. You will plan global Quarterly Business Reviews and coordinate global account planning, ensuring alignment across departments.

The ideal candidate will have over 10 years of experience in Sales Operations or similar high-growth environments, with a proven ability to influence without authority and lead complex programs. You will enjoy a competitive salary range of $129,600 – $263,000 USD along with comprehensive benefits.

Qualifications

• 10+ years experience in Sales Operations or similar roles within high-growth organizations.
• Proven experience operating at a senior level in a global environment.
• Demonstrated ability to lead complex, cross-functional initiatives.

Responsibilities

• Plan and facilitate global Quarterly Business Reviews (QBRs).
• Coordinate global account planning frameworks.
• Drive strategic alignment with Product and Sales.
• Establish scalable processes for tracking product feedback.

Skills

Leadership

Analytical thinking

Communication

Stakeholder management

Strategic planning

Job description

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands, and Yext gives enterprises the infrastructure to compete: Scout analyzes 10 billion signals monthly across four AI models to surface where you’re losing and why, the Knowledge Graph maintains the verified data AI cites, and content generation and distribution agents syndicate brand content across LLMs, listings, social platforms, and review sites in real time. Thousands of brands in financial services, healthcare, retail, hospitality, and food rely on Yext to win across AI and traditional search. Join us and experience firsthand why we are consistently recognized as a Best Place to Work globally by Built In, Fortune, and Great Place To Work®.

Director of Sales Operations role operates as a trusted advisor to Sales leadership, owning critical cross‑functional initiatives, supporting data‑driven decision‑making, and ensuring alignment across Sales, Marketing, Product, and Partnerships. This position requires a highly strategic operator who can influence without authority, lead complex programs end‑to‑end, and translate business priorities into scalable execution frameworks.

What You’ll Do

• Plan and help facilitate global Quarterly Business Reviews (QBRs)
• Coordinate global account planning frameworks, ensuring consistency, rigor, and alignment across regions and leadership.
• Serve as the liaison between Sales and Marketing, establishing alignment on shared priorities, planning cycles, and go‑to‑market execution.
• Drive strategic alignment with Product, ensuring visibility into roadmap priorities, tracking of key product requests, and alignment on enablement and product mix optimization.
• Partner with Partnerships leadership to define prioritization frameworks and ensure Sales alignment on strategic partner initiatives.
• Represent Sales in enterprise technology programs.
• Architect and manage global sales communications strategy, including executive‑level updates, all‑hands, and regional leadership forums, ensuring clarity, consistency, and alignment.
• Establish scalable processes for tracking and prioritizing product feedback and requests from Sales leadership.
• Support critical Sales and Customer Success initiatives.
• Provide strategic input into talent planning by identifying capability gaps, supporting talent mapping, and aligning with performance frameworks.

What You Have

• 10+ years experience in Sales Operations, Revenue Operations, Business Operations, or Strategy roles within high‑growth or global organizations.
• Proven experience operating at a senior level within Sales Operations, Revenue Operations, or Strategy in a global, high‑growth environment.
• Demonstrated ability to lead complex, cross‑functional initiatives without direct authority.
• Strong executive presence with experience supporting senior Sales leadership.
• Deep analytical and strategic thinking capabilities, with a track record of translating insights into action.
• Exceptional communication and stakeholder management skills across technical and non‑technical audiences.

Annual Base Pay Range: $129,600 – $263,000 USD.

Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above‑referenced range in order to provide the opportunity to reflect performance‑based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short‑term and long‑term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for variable pay programs based on performance relative to goals and targets.

Yext is an equal‑opportunity employer committed to building a results‑driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.

If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.