Director, Sales Operations

DealHub Ltd; Arizona; Hybrid; USD 150,000 - 200,000; Full time

Job summary

Amkor Technology, Inc. in Tempe, AZ is seeking a Director of Sales Operations to develop and optimize global sales processes, including Salesforce and quote-to-cash initiatives, and to lead a high‑performing team.

This role partners with Sales, Finance, IT, Pricing and cross‑functional stakeholders to improve efficiency, strengthen controls and enable consistent execution across global sales operations. Travel as needed.

Qualifications

• Bachelor’s degree and at least 10 years of experience in Sales Operations or Finance.
• Experience identifying KPIs and developing reporting metrics.
• Experience in OSAT industry.
• Proven experience leading and developing a team.
• Proven ability to develop business processes and coordinate rollout/training.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office.
• Strong interpersonal skills to interact across all levels of the organization.
• Willingness to travel occasionally.
• Experience delivering training to global teams.

Responsibilities

• Develop global sales processes that support Salesforce and quote-to-cash initiatives, including enhancements, testing, rollout and training.
• Create content and drive new business standards aligned to corporate initiatives.
• Provide guidance on nonstandard quote/invoicing/payment processes and support S4 migration.
• Establish relationships with key decision makers at various levels.
• Lead, coach and develop a team to deliver operational excellence.
• Support Finance audit cycles and ensure internal controls compliance.
• Travel as needed to support business requirements.

Skills

Leadership

KPI reporting

OSAT industry

Team management

Process development

Communication

MS Office

Interpersonal skills

Travel readiness

Training delivery

Education

Bachelor's degree

Tools

Salesforce CRM

SAP

Microsoft Teams

Job description

Amkor Technology, Inc. (Nasdaq: AMKR) is the world’s largest U.S. headquartered OSAT and is a global leader in outsourced semiconductor packaging and test services. With a strong track record of innovation, a broad and diverse geographic footprint and solid partnerships with lead customers, Amkor delivers high-quality solutions that enable the world’s leading semiconductor and electronics companies to bring advanced technologies to market. The company’s comprehensive portfolio includes advanced packaging, wafer-level processing, and system-in-package solutions targeting applications for smartphones, data centers, artificial intelligence, automobiles and wearables. For more information visit amkor.com.

Position Summary

Amkor Technology is seeking a Director of Sales Operations for our Tempe, AZ office. This role is responsible for developing and optimizing global sales business processes, identifying opportunities for innovation and improvement, driving scalable solutions across existing and new processes, and leading a high-performing team.

In this role, the Director of Sales Operations will partner closely with Sales, Finance, IT, Pricing, BU and cross-functional stakeholders to improve process efficiency, strengthen operational controls, and enable consistent execution across global sales operations.

Essential Duties And Responsibilities

• Develop global sales business processes that support Salesforce and quote-to-cash initiatives, including enhancements, testing, rollout, and training


• Create content and drive new business standards that align to achieving corporate level initiatives


• Provide guidance and drive solutions on Customer nonstandard quote/invoicing/payment business processes Support the S4 migration


• Establish close relationships with key decision makers at various levels and groups within Amkor


• Lead, coach, and develop a team to deliver operational excellence and support business priorities


• Support Finance audit cycles and ensure compliance with applicable internal controls, policies, and business requirements


• Flexibility to travel as needed

Required Qualifications

• Bachelor’s degree required and a minimum of 10 years of relevant experience in Sales Operations or Finance


• Demonstrated experience identifying key performance indicators (KPIs) and developing reporting metrics


• Prior experience with the OSAT industry


• Demonstrated experience in leading and managing a team


• Proven experience developing business processes and coordinating rollout and training activities


• Excellent written and verbal communication skills


• Proficiency with Microsoft Office


• Highly developed interpersonal skills with the demonstrated ability to interact effectively across all levels of the organization


• Career-oriented professional with flexibility to support business needs, including occasional travel


• Proven experience delivering training and presentations to global teams

Preferred Qualifications

• Experience with Salesforce or other CRM application is preferred


• Experience with SAP


• Experience with Microsoft Teams, Webex, or other remote meeting and collaboration tools.

Location

Tempe, AZ. This position has a hybrid schedule. Candidates must reside near the local Amkor office or be willing to relocate to be considered.

Amkor is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.