Director, Sales Enablement

Early Warning Services LLC; New York (NY); Hybrid; USD 186,000 - 232,000; Full time

Benefits offered by this job

Healthcare Coverage

401(k) Matching

Paid Time Off

Job summary

Early Warning Services, LLC in the United States is seeking a Director of Sales Enablement to build a world‑class enablement function for the Partnerships (Sales) organization. This leader will shape strategy, operating model, content and tools, and measurement to scale seller readiness and field execution.

Within a hybrid work model across New York, Chicago, San Francisco, Scottsdale, you will recruit and lead a high‑performing team, partner with Product Marketing, and establish governance and

Job description

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting‑edge solutions like Zelle®, Paze®, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Director, Sales Enablement has an exciting opportunity to build a world‑class Sales Enablement team and practice for the Partnerships (Sales) organization at a pivotal stage of growth. As Paze gains momentum as an emerging payments brand and our Sales team expands, this leader will build the team and establish the strategy, operating model, best‑practice disciplines, capabilities, tools, governance, and measurement needed to scale—strengthening seller readiness, elevating field execution, and driving business performance. This leader will turn go‑to‑market strategy, product positioning, and business priorities into engaging seller experiences, high‑impact programs, practical content and tools, and role‑based learning that helps our teams sell with confidence and deliver against business objectives. Initially focused on establishing and refining the enablement model for Paze, the Director will create a strong foundation that can scale across additional businesses and Sales teams. Equal parts strategic leader and hands‑on builder, this person will drive momentum, bring disciplined prioritization and cross‑functional influence, and instill a continuous‑improvement mindset into the team.

Essential Functions

• Build and scale the function, including its team structure, capabilities, resource model, budget, operating practices, and agency and vendor partnerships.
• Recruit, lead, coach, and develop a high‑performing team; establish clear expectations, differentiate performance, and build capabilities that evolve with business needs.
• Establish clear roles, decision rights, governance, and engagement models across Sales Enablement, Sales, Product Marketing, Product, Partnerships Operations, and external partners.
• Develop disciplined intake, prioritization, project management, launch‑readiness, service‑level, and content‑lifecycle processes that balance strategic programs with priority field and business needs.
• Partner with Product Marketing to translate positioning, value propositions, competitive insights, proof points, and go‑to‑market strategies into sales‑ready programs, playbooks, pitch materials, discovery guides, talk tracks, and other role‑specific resources.
• Design and deliver scalable, role‑based onboarding, continuing education, certification, reinforcement, manager coaching, and launch‑readiness programs tailored to partner types, segments, channels, products, seller roles, and stages of the sales cycle.
• Define and optimize the Sales Enablement technology ecosystem—including CRM, content management, learning, analytics, collaboration, and AI‑enabled capabilities—to improve seller preparation, personalization, coaching, content discovery, workflow efficiency, and insight generation.
• Partner with Sales Operations and Partnerships Operations to embed enablement into seller workflows, reduce process friction, and support priority business initiatives, product launches, and strategic sales opportunities.
• Establish dashboards, feedback mechanisms, and continuous‑improvement practices that measure seller readiness, adoption, content usage, training effectiveness, seller confidence, targeted behaviors, and business impact.
• Serve as a trusted advisor to senior leaders and cross‑functional stakeholders, translating seller and partner insights into actionable recommendations and driving alignment on priorities, ownership, sequencing, risks, and outcomes.
• Support the company’s commitment to risk management and the integrity and confidentiality of systems and data.

Minimum Qualifications

• Typically has 12 years of experience or demonstrated portfolio consistent with experience required of the role.
• 5 or more years of people leadership experience, including hiring, coaching, performance management, organizational design, and team development.
• Demonstrated experience building or materially scaling a Sales Enablement, Revenue Enablement, field‑readiness, or comparable function or operating model within a complex B2B organization.
• Demonstrated expertise across seller onboarding and learning, sales content, sales methodology, manager enablement, launch readiness, adoption, and performance measurement.
• Strong understanding of complex B2B sales motions, enterprise buying processes, strategic partnerships, channel models, and solution‑based selling.
• Demonstrated ability to translate go‑to‑market strategy, product positioning, messaging, and business priorities into practical seller tools, programs, capabilities, and behaviors.
• Demonstrated systems thinking and ability to integrate people, process, technology, content, data, and governance into a scalable operating model.
• Demonstrated ability to lead strategically while remaining hands‑on in program development, content creation, facilitation, and execution when required.
• Strong program management, prioritization, change leadership, and cross‑functional leadership capabilities.
• Demonstrated ability to use data, business impact, and risk to prioritize competing functional needs and measure program effectiveness.
• Strong written and verbal communication, facilitation, presentation, and stakeholder‑influence skills, including experience working with senior leaders.
• Experience using Salesforce or comparable customer relationship management technology and modern enablement, content management, learning, analytics, or collaboration platforms.
• Demonstrated ability to define meaningful enablement metrics and use quantitative and qualitative insights to guide decisions and continuous improvement.

Preferred Qualifications

• Experience in fintech, payments, financial services, enterprise technology, SaaS, or another regulated or highly matrixed B2B environment.
• Experience supporting multiple products, business units, partner types, channels, or routes to market.
• Experience in Product Marketing or broader B2B Marketing in addition to Sales Enablement.
• Experience implementing AI‑enabled sales, content, learning, coaching, or productivity capabilities.
• Experience managing creative, production, training, enablement, or other external agencies and vendors.
• Experience supporting significant strategic deals, product launches, or executive‑level selling motions.
• Bachelor’s degree or equivalent practical experience.

Background and Drug Screen

Background and drug screen.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation. Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire.

The above job description is not intended to be an all‑inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Compensation

The base pay scale for this position in: Phoenix, AZ/ Chicago, IL / Washington, DC in USD per year is: $154,000 - $193,000. New York, NY/ San Francisco, CA in USD per year is: $186,000 - $232,000. Additionally, candidates are eligible for a discretionary incentive plan and benefits. This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Benefits

• Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre‑tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non‑Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave.
• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
• And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Equal Employment Opportunity

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.

Early Warning Services® aims to make our recruitment process accessible to any and all users. If you have a disability or a special need that requires accommodation to navigate our website or complete the application process, please email [e-mail] for an assistance request.

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