Director, Sales and Catering

Health Education Center; Ledyard (CT); On-site; USD 99,000 - 121,000; Full time

Job summary

Great Wolf Lodge is seeking a Director of Sales and Catering to manage and grow relationships, exceed guest satisfaction, and meet revenue goals. You will set revenue strategies for soliciting, booking, managing, and overseeing sales and conference service teams.

The role requires 5+ years in sales/event planning/catering, at least 3 years of supervisory hospitality leadership, and strong Microsoft Office proficiency. A criminal background check and vehicle checks are required.

Qualifications

• Minimum 5 years experience in sales, event planning, and/or catering.
• Minimum 3 year supervisory/leadership experience in hospitality field.
• Demonstrated proficiency in Microsoft Office Suite.
• Successful completion of criminal background check and drug screen.
• Successful completion of Department of Motor Vehicle check.

Responsibilities

• Accomplishes sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining staff; communicating job expectations; planning and reviewing contributions.
• Oversees total group revenue strategies including group rooms, catering, and meeting room revenues as assigned by the corporate director of sales.
• Leverages Sales Team to execute sales strategies to meet financial targets.
• Forecasts requirements, prepares annual budget, and analyzes variances to maximize profitability.
• Determines annual sales quotas, pricing strategies, and monitors costs and demand.
• Plans and evaluates field sales action plans to meet objectives.
• Maintains rapport with key accounts through periodic visits and exploring opportunities.
• Represents the lodge in resolving complaints from groups and attendees, including billing and reservations.

Skills

Sales experience

Event planning

Catering

Team leadership

Microsoft Office

Communication skills

Problem solving

Attention to detail

Education

Associate degree in Sales, Communications, Marketing, Business or Hotel Management

Bachelor's degree in Sales, Communications, Marketing, Business or Hotel Management

Tools

Microsoft Office

Job description

Salary: $110,000.00 - $110,000.00 Annually

Application Deadline: N/A

Food & Hospitality

As the Great WolfDirector of Sales and Catering, your focus is to manage and grow relationships in order to exceed guest satisfaction along with meeting revenue goals. Responsible for setting the revenue generating strategies for soliciting, booking, managing, and overseeing sales and conference service teams.

• Accomplishes sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining pack members; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
• Overall responsibility for total group revenue strategies, implementation and results; including group rooms, group food and beverage, meeting room rental, and other group revenues as assigned by the corporate director of sales
• Leverage Sales Team to execute on sales strategies to meet financial targets
• Meets financial objectives maximizing profitability for the lodge by forecasting requirements; preparing an annual performance budget; scheduling expenditures; analyzing variances
• Determines annual and gross-profit plans by forecasting and developing annual sales quotas for various market segments; projecting expected sales volume and revenue; analyzing trends and results; establishing pricing strategies; recommends rate strategies; monitoring costs, competition, and product demand
• Accomplishes sales objectives by planning, developing, implementing, and evaluating field sales action plans
• Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities
• Represent the lodge in resolving complaints from groups and group attendees, including but not limited to billing and reservations

Basic Qualifications & Skills

• Associate degree in Sales, Communications, Marketing, Business or Hotel Management
• Minimum 5 years experience in sales, event planning, and/or catering
• Minimum 3 year supervisory/leadership experience in hospitality field
• Demonstrated proficiency in Microsoft Office Suite
• Successful completion of criminal background check and drug screen
• Successful completion of Department of Motor Vehicle check
• Professional communication skills both verbal and written
• Bachelor's degree in Sales, Communications, Marketing, Business or Hotel Management
• Strong problem solving and organizational skills
• Attention to detail and ability to exceed quality standards
• Enthusiastic and positive energy
• Multi-tasking ability

Physical Requirements

• Able to lift up to 20lbs
• Able to bend, stretch, and twist
• Able to stand or sit for long periods of time

Estimated Salary Range:

$110000 - $110000 annual base salary

An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law.