Director, Sales and Catering

Great Wolf Lodge; BLOOMINGTON (MN); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Annual bonuses

Paid Time Off

Competitive compensation package

Job summary

Great Wolf Lodge in Bloomington, Minnesota is seeking a Director of Sales and Catering. This role involves managing sales teams, setting revenue strategies, and ensuring guest satisfaction. Candidates should have a minimum of 5 years experience in sales and event planning, along with 3 years of supervisory experience in the hospitality field. The estimated salary range is $80,000 to $95,000 annually, and offers a total compensation package that includes bonuses and other perks.

Qualifications

• 5+ years experience in sales, event planning, or catering.
• 3+ years supervisory experience in hospitality.
• Professional communication skills, both verbal and written.

Responsibilities

• Manage and grow relationships to exceed guest satisfaction.
• Responsible for setting revenue generating strategies.
• Accomplish sales objectives by recruiting and training team members.

Skills

Sales Management

Event Planning

Customer Service

Team Leadership

Communication Skills

Education

Associate degree in Sales, Communications, Marketing, Business or Hotel Management

Bachelor's degree in Sales, Communications, Marketing, Business or Hotel Management

Tools

Microsoft Office Suite

Job description

Pay: $80000 - $95000

As the Great Wolf Director of Sales and Catering, your focus is to manage and grow relationships in order to exceed guest satisfaction along with meeting revenue goals. Responsible for setting the revenue generating strategies for soliciting, booking, managing, and overseeing sales and conference service teams.

Essential Duties & Responsibilities

• Accomplishes sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining pack members; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
• Overall responsibility for total group revenue strategies, implementation and results; including group rooms, group food and beverage, meeting room rental, and other group revenues as assigned by the corporate director of sales
• Leverage Sales Team to execute on sales strategies to meet financial targets
• Meets financial objectives maximizing profitability for the lodge by forecasting requirements; preparing an annual performance budget; scheduling expenditures; analyzing variances
• Determines annual and gross-profit plans by forecasting and developing annual sales quotas for various market segments; projecting expected sales volume and revenue; analyzing trends and results; establishing pricing strategies; recommends rate strategies; monitoring costs, competition, and product demand
• Accomplishes sales objectives by planning, developing, implementing, and evaluating field sales action plans
• Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities
• Represent the lodge in resolving complaints from groups and group attendees, including but not limited to billing and reservations

Basic Qualifications & Skills

• Associate degree in Sales, Communications, Marketing, Business or Hotel Management
• Minimum 5 years experience in sales, event planning, and/or catering
• Minimum 3 year supervisory/leadership experience in hospitality field
• Demonstrated proficiency in Microsoft Office Suite
• Successful completion of criminal background check and drug screen
• Successful completion of Department of Motor Vehicle check
• Professional communication skills both verbal and written

Desired Qualifications & Traits

• Bachelor's degree in Sales, Communications, Marketing, Business or Hotel Management
• Significant customer service experience
• Strong problem solving and organizational skills
• Attention to detail and ability to exceed quality standards
• Enthusiastic and positive energy
• Multi-tasking ability

Physical Requirements

• Able to lift up to 20lbs
• Able to bend, stretch, and twist
• Able to stand or sit for long periods of time

Estimated Salary Range

$80000 - $95000 annual base salary

An employee’s pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities