Director - Rolling Mill Service Solutions

Andritz AG; Ambridge (Beaver County); On-site; USD 120,000 - 160,000; Full time

Job summary

Andritz AG is seeking a Director - Rolling Mill Service Solutions based in Beaver County, Ambridge, to lead the Mill Service Solutions business. This role combines strategic product ownership with commercial execution, requiring 8–12 years of relevant experience in industrial services and manufacturing.

The position emphasizes developing customer relationships, managing sales strategies, and collaborating cross-functionally. The ideal candidate will demonstrate strong leadership capabilities and an understanding of rolling mill services.

Qualifications

• Minimum of 8–12 years of experience in industrial services, manufacturing, or related roles.
• Strong understanding of rolling mill services and customer applications.
• Proven ability to lead cross‑functional teams and manage relationships.

Responsibilities

• Oversee leadership, performance, and growth of the Mill Service Solutions business.
• Execute strategic product management and achieve annual sales targets.
• Develop and communicate the Mill Service Solutions value proposition.

Skills

Business development

Sales leadership

Customer relationship management

Cross-functional team leadership

Contract negotiations

Education

8–12 years of experience in industrial services

Tools

Microsoft Office

ERP systems

Job description

Director - Rolling Mill Service Solutions

Job family: Manufacturing

Business area: Metals Processing

Contract location: Ambridge, PA, US

Working location: Callery

Location type: Office Location / Office-based

Contract type: Permanent

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

The Director – Mill Service Solutions is responsible for the overall leadership, performance, and growth of the Mill Service Solutions business within ANDRITZ Metals USA. The role combines strategic product segment ownership with commercial execution and customer engagement. This position serves as the primary link between executive Mill Services strategy and market‑level execution, ensuring alignment between customer needs, product offerings, and company financial objectives.

Requirements

• Own and execute the strategic product management of the Rolling Mill Services product segment in alignment with overall business objectives.
• Work closely with plant operations to support timely and accurate fulfillment of client orders and contractual agreements.
• Achieve annual sales, margin, and growth targets as defined by company budgets and forecasts.
• Identify, evaluate, and develop new service offerings, market opportunities, and expansion initiatives.
• Maintain and grow existing key accounts while developing new and previously lost customer relationships.
• Actively engage with customer decision makers through direct selling, technical interaction, and executive‑level relationship management.
• Develop and clearly communicate the Mill Service Solutions value proposition to customers, sales teams, and internal stakeholders.
• Lead pricing strategy, commercial negotiations, and contract execution in support of profitability targets.
• Collaborate closely with Field Sales, Inside Sales, Customer Service, Engineering, and Operations to convert opportunities into orders and ensure successful execution.
• Support and develop sales teams and agents through training, technical guidance, and best‑practice selling techniques.
• Monitor and report sales pipeline activity, forecasting accuracy, quotation activity, order intake, and market trends.
• Provide market, competitive, and customer insights to senior leadership to support strategic planning and decision making.
• Support vendor and third‑party partner engagement and negotiations when required to meet customer and business objectives.
• Build, lead, and develop a high‑performing team through coaching, performance management, and succession planning.
• Measure and report customer satisfaction and support resolution of product or service issues.
• Customer Focus
• Ownership for Performance
• Shared Commitment

Education and Experience

• Minimum of 8–12 years of experience in industrial services, manufacturing, metals, or related commercial leadership roles.
• Demonstrated success in business development, product management, sales leadership, or service‑based commercial roles.
• Strong understanding of rolling mill services, industrial equipment, customer applications, pricing strategy, and contract negotiations.
• Proven ability to lead cross‑functional teams, influence without direct authority, and balance strategic planning with hands‑on execution.
• Computer proficiency in Microsoft Office products and ERP systems. Ability to analyze and interpret sales, financial, and operational reports.
• Ability to travel as required to support customers and business objectives.

Physical Requirements

As required to individually perform Role and Requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.