Director, RMA & Asset Recovery

SYNNEX Corporation; Olive Branch (MS); On-site; USD 130,000 - 190,000; Full time

Benefits offered by this job

Health Insurance

401K with match

Paid Holidays, Vacation & Sick Days

Job summary

Hyve Solutions, a TD SYNNEX subsidiary, is seeking a Director of Returns & Asset Recovery to lead RMA strategy across all US warehouse locations. You will maximize capital recovery through vendor returns, warranty claims, and disposition of non-sellable inventory while maintaining strong supplier relationships.

In this senior leadership role, you will standardize processes, drive performance metrics, and partner with Purchasing, Finance, and Operations to reduce losses and accelerate recoveries

Qualifications

• Bachelor's degree in Business, Supply Chain, Logistics, Finance, or related discipline
• 10+ years of warehouse, supply chain, or reverse logistics experience
• 7+ years of people management experience
• Demonstrated experience managing vendor relationships and recovery programs
• Strong financial analysis and reporting skills
• Experience with inventory management and return authorization systems
• Strong communication, negotiation, and presentation skills
• Proficiency with Microsoft Office applications and ERP/WMS systems
• Ability to travel throughout the U.S. (25%-40%)
• Current driver's license and ability to maintain a clean driving record

Responsibilities

• Develop and execute company-wide RMA and asset recovery strategies
• Manage vendor return and recovery programs
• Establish RMA policies, procedures, and performance standards
• Drive recovery of vendor credits, allowances, and warranty claims
• Oversee disposition of obsolete, damaged, and non-sellable inventory
• Standardize return processes across all warehouse locations
• Monitor return aging and recovery performance
• Partner with Purchasing, Inventory Control, Finance, and Operations teams
• Lead reverse logistics and asset recovery initiatives
• Negotiate recovery opportunities with manufacturers and suppliers

Skills

Financial analysis

Vendor management

Communication

Negotiation

Presentation

Inventory management

Travel willingness

Education

Bachelor's degree in Business, Supply Chain, Logistics, Finance, or related discipline

Tools

ERP systems

WMS systems

RMA management systems

BI/reporting tools

Microsoft Office

Job description

Hyve Solutions, a TD SYNNEX subsidiary, is seeking a Director of Returns & Asset Recovery to lead RMA strategy across all US warehouse locations. You will maximize capital recovery through vendor returns, warranty claims, and disposition of non-sellable inventory while maintaining strong supplier relationships.

In this senior leadership role, you will standardize processes, drive performance metrics, and partner with Purchasing, Finance, and Operations to reduce losses and accelerate recoveries