Director, Risk Management & Performance Improvement

Automatic Data Processing, Inc.

Smithville (TX)

On-site

USD 110,000 - 150,000

Full time

6 days ago

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Benefits offered by this job

Health insurance

Domestic partner coverage

Employee Assistance Program (EAP)

Pet insurance

Home and auto insurance

Family legal services

Student loan repayment

401(k) plan

Job summary

Bradford Health Services seeks a Director of Risk Management & Performance Improvement at our Smithville, TX facility. You will lead risk oversight, policy development, and compliance programs to ensure patient and staff safety.

This role requires collaboration with clinical teams, incident reporting, QA/P, and managing staff. A strong background in regulatory standards and confidentiality is essential; experience with accreditation bodies is preferred.

Qualifications

Bachelor’s degree in risk management, business or a related field is required.
Five or more years of experience in a risk management position.
At least one year of supervisory experience.
Knowledge of federal, state, and local laws and accrediting standards preferred.
Ability to interact comfortably with the public.
If recovering, two years of continuous, verifiable sobriety.
Maintain confidentiality and knowledge of HIPAA and Confidentiality rules.
Ability to remain composed under exposure to high-risk situations.

Responsibilities

Investigate and analyze actual and potential risks in the facility.
Implement incident reporting system across the facility.
Develop and implement risk management program throughout the facility.
Support patient safety infrastructures and systems.
Work with Clinical Department to ensure procedures are followed.
Collaborate with internal auditors and security contractors on controls.
Monitor program performance data and identify improvement opportunities.
Ensure compliance with administrative requirements and accreditation.
Identify high-risk areas affecting patients, visitors, staff.
Provide staff management including hiring, training, performance management.
Serve as resource for risk management, QA/P, policies.
Partner with clinical staff to prevent clinical risks.
Develop relationships with staff to facilitate patient care delivery.
Create policies improving patient care and safety with confidentiality.

Skills

Risk management

Regulatory compliance

Supervisory leadership

Public interaction

Confidentiality

Professional boundaries

Crisis management

Education

Bachelor’s degree in risk management, business or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Director, Risk Management & Performance Improvement

Full Time TLR- Smithville- IP, Smithville, TX, US

2 days ago Requisition ID: 5965

The Last Resort Recovery Center offers a comprehensive range of treatment options designed to meet the diverse needs of men and their families struggling with many different types of substances. From personalized therapy sessions that integrate evidence-based practices like Cognitive Behavioral Therapy (CBT) and Acceptance and Commitment Therapy (ACT) to holistic approaches that emphasize mindfulness, nutrition, and physical wellness, our programs are designed to support clients every step of the way. The Last Resort offers a unique and powerful approach to addiction recovery through our Equine Therapy program. Nestled in the serene outskirts of Austin on our 55-acre ranch, our campus provides men with the opportunity to heal and grow from drug and alcohol abuse.

We are seeking a Director of Risk Management & Performance Improvementto add to our team. This individual will oversee the planning, organizing, directing and control all aspects of risk management activities. They will ensure a safe environment for the protection of patients, clients, employees and visitors to the facility in such a manner as to comply with laws, regulations and the standards of the accrediting and approval agencies.

Responsibilities

Investigate and analyze actual and potential risks in the facility; assess liability and probability of legal action for potential notification
Implement, educate and encourage incident reporting system throughout the facility
Implement risk management program throughout the facility
Develop and implement infrastructures and systems that support patient safety
Work closely with Clinical Department practice to ensure the organization's procedures and policies are being followed by all employees
Work with internal auditors, security contractors, and other staff to establish an internal control system
Monitor and analyze program performance data to determine program effectiveness and identify opportunities for improvement
Ensure compliance with all administrative requirements
Responsible for identifying high-risk areas that could cause harm to people receiving services, visitors, and employees
Maintain database of full disclosure activities and provide oversight for review programs and provide technical support as needed
Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation
Serve as a resource and consultant for risk management activities, performance improvement, policy/procedure development and compliance initiatives
Collaborate with clinical staff and management for prevention of clinical risks throughout the facility.
Develop effective working relationships with clinical staff and administrative personnel to facilitate the delivery of patient care
Create and implement policies and procedures that improve both patient care and employee safety. Ensure the application of institutional policies, especially those regarding patient rights, confidentiality and full disclosure
Develop, implement, coordinate and facilitate the Quality Assurance/Process Improvement (QAPI) Program for facility
Assess QAPI needs and trends for the facility program by reviewing current practices and gathering, compiling and evaluating data related to employees, services, and patient feedback
Delegate and support the QAPI and risk management activities of Department Directors to ensure desired, department-related outcomes for patient care and safety
Monitors and maintains compliance for accreditation for the facility
Monitors and maintains compliance for state licensure for the facility

Qualifications

Bachelor’s degree, risk management, business or a related field required
Five or more years’ experience in risk management position
One or more years’ supervisory experience required
Demonstrated knowledge of laws and regulations of federal, state and local governmental agencies and with the standards, rules and regulations of accrediting agencies as applicable to the facility preferred
Comfortable working with the public
If recovering, two (2) years of continuous, verifiable sobriety
Maintain appropriate professional boundaries and confidentiality, including a working knowledge of 45 CFR “Health Insurance Portability and Accountability Act” and 42 C.F.R. Part 2 “Confidentiality of Alcohol and Drug Abuse Patient Records”
Ability to maintain composure with periodic exposure to high-risk behaviors that may result in agitation, aggression, or violence or exposure to critical incident, and possible sentinel events

Preferred Qualifications

Master’s degree in health care management, nursing or related field preferred

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well‑being.

Medical Coverage

Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.

Expanded Coverage

Options for domestic partners and a wider network of in‑network providers.

Mental Health Support

Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.

Voluntary Coverages