Director, Risk Management & Performance Improvement

The Last Resort

Smithville (TX)

Presencial

USD 120.000 - 160.000

Jornada completa

Hace 5 días
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Ventajas ofrecidas por este puesto de trabajo

Medical coverage
Expanded coverage
Mental health support
Voluntary benefits
Student loan repayment
Retirement plan
Generous PTO
Part-time voluntary benefits

Descripción de la vacante

The Last Resort Recovery Center seeks a Director of Risk Management & Performance Improvement to lead risk, QA, and compliance across the facility in Smithville, TX. You will design and oversee risk programs, incident reporting, and policy development to safeguard patients and staff.

You will partner with clinical leadership to sustain high-quality care, ensure regulatory compliance, and drive improvement initiatives.

Formación

  • Bachelor’s degree in risk management, business or related field
  • Five or more years’ experience in risk management position
  • One or more years’ supervisory experience
  • Demonstrated knowledge of laws and regulations of federal, state and local governmental agencies and accrediting bodies
  • Ability to maintain confidentiality and handle high-risk situations

Responsabilidades

  • Investigate and analyze actual and potential risks in the facility; assess liability and probability of legal action for potential notification
  • Implement incident reporting system throughout the facility
  • Develop and implement risk management program throughout the facility
  • Create infrastructures and systems that support patient safety
  • Collaborate with clinical staff to ensure procedures are followed by all employees
  • Establish internal control systems with auditors and security contractors
  • Monitor program performance data to determine effectiveness and identify improvements
  • Ensure compliance with administrative requirements and regulatory standards
  • Identify high-risk areas that could harm patients, visitors, or staff
  • Oversee documentation and review programs for full disclosure activities
  • Provide staff management including hiring, training, and performance management
  • Serve as resource for risk management, policy development, and compliance initiatives
  • Work with clinical management to prevent clinical risks across the facility
  • Develop relationships to improve patient care delivery and safety
  • Create policies to improve patient care and confidentiality
  • Oversee QAPI program development and data analysis
  • Delegate QAPI and risk management activities to department directors
  • Monitor accreditation and state licensure compliance

Conocimientos

Risk management
Regulatory compliance
Leadership
Incident investigation
Quality assurance
Staff development

Educación

Bachelor’s degree in risk management or related field
Master’s degree in healthcare management or related field

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Director, Risk Management & Performance Improvement

Full Time TLR- Smithville- IP, Smithville, TX, US

2 days ago Requisition ID: 5965

The Last Resort Recovery Center offers a comprehensive range of treatment options designed to meet the diverse needs of men and their families struggling with many different types of substances. From personalized therapy sessions that integrate evidence-based practices like Cognitive Behavioral Therapy (CBT) and Acceptance and Commitment Therapy (ACT) to holistic approaches that emphasize mindfulness, nutrition, and physical wellness, our programs are designed to support clients every step of the way. The Last Resort offers a unique and powerful approach to addiction recovery through our Equine Therapy program. Nestled in the serene outskirts of Austin on our 55-acre ranch, our campus provides men with the opportunity to heal and grow from drug and alcohol abuse.

We are seeking a Director of Risk Management & Performance Improvementto add to our team. This individual will oversee the planning, organizing, directing and control all aspects of risk management activities. They will ensure a safe environment for the protection of patients, clients, employees and visitors to the facility in such a manner as to comply with laws, regulations and the standards of the accrediting and approval agencies.

Responsibilities
  • Investigate and analyze actual and potential risks in the facility; assess liability and probability of legal action for potential notification
  • Implement, educate and encourage incident reporting system throughout the facility
  • Implement risk management program throughout the facility
  • Develop and implement infrastructures and systems that support patient safety
  • Work closely with Clinical Department practice to ensure the organization's procedures and policies are being followed by all employees
  • Work with internal auditors, security contractors, and other staff to establish an internal control system
  • Monitor and analyze program performance data to determine program effectiveness and identify opportunities for improvement
  • Ensure compliance with all administrative requirements
  • Responsible for identifying high-risk areas that could cause harm to people receiving services, visitors, and employees
  • Maintain database of full disclosure activities and provide oversight for review programs and provide technical support as needed
  • Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation
  • Serve as a resource and consultant for risk management activities, performance improvement, policy/procedure development and compliance initiatives
  • Collaborate with clinical staff and management for prevention of clinical risks throughout the facility.
  • Develop effective working relationships with clinical staff and administrative personnel to facilitate the delivery of patient care
  • Create and implement policies and procedures that improve both patient care and employee safety. Ensure the application of institutional policies, especially those regarding patient rights, confidentiality and full disclosure
  • Develop, implement, coordinate and facilitate the Quality Assurance/Process Improvement (QAPI) Program for facility
  • Assess QAPI needs and trends for the facility program by reviewing current practices and gathering, compiling and evaluating data related to employees, services, and patient feedback
  • Delegate and support the QAPI and risk management activities of Department Directors to ensure desired, department-related outcomes for patient care and safety
  • Monitors and maintains compliance for accreditation for the facility
  • Monitors and maintains compliance for state licensure for the facility
Qualifications
  • Bachelor’s degree, risk management, business or a related field required
  • Five or more years’ experience in risk management position
  • One or more years’ supervisory experience required
  • Demonstrated knowledge of laws and regulations of federal, state and local governmental agencies and with the standards, rules and regulations of accrediting agencies as applicable to the facility preferred
  • Comfortable working with the public
  • If recovering, two (2) years of continuous, verifiable sobriety
  • Maintain appropriate professional boundaries and confidentiality, including a working knowledge of 45 CFR “Health Insurance Portability and Accountability Act” and 42 C.F.R. Part 2 “Confidentiality of Alcohol and Drug Abuse Patient Records”
  • Ability to maintain composure with periodic exposure to high-risk behaviors that may result in agitation, aggression, or violence or exposure to critical incident, and possible sentinel events
Preferred Qualifications
  • Master’s degree in health care management, nursing or related field preferred

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well‑being.

Medical Coverage
  • Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
Expanded Coverage
  • Options for domestic partners and a wider network of in‑network providers.
Mental Health Support
  • Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
Voluntary Coverages
  • Pet insurance, home and auto insurance, family legal services, and more.
Student Loan Repayment
  • Available for nurses and therapists.
Retirement Benefits
  • 401(k) plan through Voya to help employees plan for the future.
Generous PTO
  • A robust paid time off policy to support work‑life balance.
Voluntary Benefits for Part‑Time Employees
  • Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.
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