Director, Revenue Operations

Allied Universal; Dallas (TX); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Paid Holidays

Vacation

Job summary

Allied Universal Technology Services in Dallas, TX, seeks a Director of Revenue Operations to lead commercial planning, optimize sales processes, and align sales, marketing and customer success to accelerate growth.

You will own forecasting, data governance across Salesforce and CPQ, and build KPI dashboards while partnering with executives to drive cross-functional initiatives and operational excellence.

Qualifications

• Bachelor's degree in business, marketing, or related field.
• Minimum of five years in revenue operations, sales strategy, or related roles.
• Proficiency in CRM; CPQ; and Excel-based analytics.

Responsibilities

• Lead commercial planning and annual planning cycles.
• Partner with sales leadership to translate goals into initiatives.
• Ensure governance across SFDC, CPQ, and other platforms.
• Build dashboards to monitor KPIs like pipeline health and revenue metrics.
• Standardize workflows to drive efficiency and effective sales execution.
• Develop and co-lead executive-level business reviews.

Skills

CRM and CPQ

Excel analytics

Data analysis

Executive communication

Cross-functional collaboration

Strategic thinking

Project management

BI tools

Stakeholder alignment

Education

Bachelor's degree in business

Tools

Salesforce

CPQ

Excel

Job description

Company Overview:

Join Allied Universal® Technology Services, a global leader in transforming the security industry. We integrate advanced technology — video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you’re an installation technician, service technician, engineer, or project manager, you’ll discover rewarding opportunities to grow your career as part of a valued team.

Allied Universal® is hiring a Director, Revenue Operations. The Director of Revenue Operations will lead commercial planning, optimize sales processes, and drive operational excellence across our revenue-generating teams. The Director of Revenue Operations role is critical in aligning sales, marketing, and customer success to accelerate growth, improve forecasting, and enhance data integrity across systems. Why Join Us?

RESPONSIBILITIES

• Commercial Planning: Lead annual planning cycles including customer segmentation, sales headcount modeling, territory design, quota allocation, and compensation strategy
• Strategic Sales Enablement: Partner with business and sales leadership to translate strategic goals into actionable sales initiatives
• Customer Relationship Management (CRM) and Data Integrity: Ensure high-quality and governance across Salesforce (SFDC), Configure, Price, Quote (CPQ), and other commercial platforms
• Performance Analytics: Build and manage dashboards to monitor Key Performance Indicators (KPIs) including pipeline health, conversion rates, and revenue metrics
• Process Optimization: Standardize and improve workflows across the commercial organization to drive efficiency and effective sales execution
• Executive Reporting: Develop and co-lead executive-level business reviews presentations and performance updates

QUALIFICATIONS (MUST HAVE)

• Bachelor’s degree in business administration, marketing, or related field of study
• Minimum of five (5) years of experience in revenue operations, sales strategy, business operations, and/or sales leadership
• Proficiency in Customer Relationship Management (CRM); Configure, Price, Quote (CPQ); and Excel-based analytics
• Strong data analysis and reporting capabilities
• Excellent communication and executive presentation abilities
• Proven ability to collaborate cross-functionally and influence senior stakeholders
• Strategic thinking and problem-solving mindset
• Robust project management skills
• Working knowledge of Business Intelligence tools

PREFERRED QUALIFICATIONS (NICE TO HAVE)

• Strong experience in sales planning and revenue modeling, including headcount, territories, quotas, and compensation
• Master's degree (MBA or related field)
• Project Management Professional (PMP) certification
• Experience in B2B project-based industries (e.g., building technologies, security systems, HVAC, Fire Suppression, Elevator)

BENEFITS

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.