Director, Revenue Cycle Strategy & Growth

General Medicine; United States; Remote; USD 180,000 - 230,000; Full time

Job summary

General Medicine seeks a visionary Revenue Cycle Management Director to lead strategy, innovation, and performance of revenue operations across our virtual medical practice. This executive will set the long-term vision for revenue cycle management, drive enterprise-wide initiatives, and ensure alignment between financial performance, operational scalability, and patient experience.

This role operates at the intersection of strategy and execution, requiring healthcare expertise, strong business

Qualifications

• Bachelor’s degree in healthcare administration, business, finance, or related field (Master’s preferred).
• 12+ years in revenue cycle management with 5+ years in director/executive leadership.
• Deep expertise in end-to-end revenue cycle ops, including multi-state/telehealth.
• Strong knowledge of CPT/ICD-10, E/M, and payer structures.
• Experience leading large distributed teams and scaling revenue ops.
• Experience with EMR/RCM systems and revenue cycle tech.
• Proven ability to influence executives and drive cross-functional initiatives.
• Strong analytical and financial acumen with forecasting/budgeting skills.
• Excellent communication and leadership in virtual settings.

Responsibilities

• Define and lead the overarching revenue cycle strategy aligned with growth and payer changes.
• Provide executive oversight of patient access, coding, billing, denials, collections, and reporting.
• Partner with leadership on forecasting, pricing models, and payer contracting.
• Drive transformational initiatives to optimize revenue capture and margins.
• Establish enterprise KPIs and performance frameworks for revenue cycle effectiveness.
• Lead workforce design, development, succession planning, and vendor management.
• Oversee relationships with third-party billing vendors and payers.
• Champion tech adoption, automation, and data analytics for a modern revenue cycle.
• Align revenue workflows across clinical, product, engineering, finance, and operations.
• Lead payer strategy, including contract support and reimbursement optimization.
• Ensure compliance with HIPAA, CMS, and payer policies; oversee audit readiness and risk management.
• Translate data into actionable insights for the executive team and board.
• Foster accountability, innovation, and continuous improvement across the revenue cycle.

Skills

Revenue cycle strategy

Executive leadership

Forecasting

Payer contracting

Data analytics

Vendor management

Cross-functional collaboration

Telehealth operations

Regulatory compliance

Education

Bachelor's degree in healthcare administration or related

Master's degree preferred

Tools

EMR systems

RCM systems

Revenue cycle software

Job description

General Medicine seeks a visionary Revenue Cycle Management Director to lead strategy, innovation, and performance of revenue operations across our virtual medical practice. This executive will set the long-term vision for revenue cycle management, drive enterprise-wide initiatives, and ensure alignment between financial performance, operational scalability, and patient experience.

This role operates at the intersection of strategy and execution, requiring healthcare expertise, strong business