Director, Revenue Cycle & Process Improvement

Scotland Health Care System in Laurinburg, North Carolina; Laurinburg (NC); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Competitive compensation

Paid parental leave & on-site child­ca

Flexible scheduling

Exclusive savings programs

Career growth opportunities

Job summary

Scotland Memorial Hospital in Laurinburg, NC, is seeking a Director of Patient Financial Services to lead billing, cash posting, and AR activities. You will set policies, coordinate with medical records, coding, CDI and clinical staff to ensure accurate and timely revenue cycle processes.

You will drive performance analytics, ensure Charity Care and Bad Debt processing is timely, and maintain compliance with applicable regulations while delivering professional, compassionate service to patients

Qualifications

• Directs, administers and sets policies for all operations, programs and activities related to PFS.
• Oversees billing, collections, cash posting, scheduling, registrations, and accounts receivable management.
• Examines inefficiencies and coordinates with other departments to ensure timely and accurate billing.
• Manages cash reconciliation, cash flow and posting reports to reflect financial health.
• Analyzes data and prepares reports on collections performance and payer reimbursement.
• Ensures Charity Care and Bad Debt Processing are timely.
• Drives continuous improvement in Revenue Cycle by setting strategic goals.
• Maintains compliance with applicable regulations and standards.
• Delivers excellent customer service and professional interactions with staff, payers and patients.
• Contributes to organizational success by adhering to standards and core values.
• Performs other duties as assigned.

Responsibilities

• Directs, administers and sets policies for all operations, programs and activities related to PFS.
• Oversees the timely completion of essential business office functions including billing, collections, cash posting, scheduling, registrations and accounts receivable management.
• Investigates inefficiencies and addresses them to improve processes.
• Co-ordinates with leaders across departments for timely and accurate billing.
• Oversees cash management areas to reflect accurate financial health in reports.
• Analyzes data and prepares reports on collections performance, payer reimbursement and write-offs.
• Ensures timely Charity Care and Bad Debt processing.
• Drives continuous improvement in Revenue Cycle with strategic goals.
• Maintains knowledge of regulations and standards from governmental/regulatory agencies.
• Executes excellent customer service when interacting with staff, vendors, payers and patients.
• Complies with standards, expectations and core values.
• Performs other duties as assigned.

Job description

Scotland Memorial Hospital in Laurinburg, NC, is seeking a Director of Patient Financial Services to lead billing, cash posting, and AR activities. You will set policies, coordinate with medical records, coding, CDI and clinical staff to ensure accurate and timely revenue cycle processes.

You will drive performance analytics, ensure Charity Care and Bad Debt processing is timely, and maintain compliance with applicable regulations while delivering professional, compassionate service to patients