Director, Revenue Cycle

Scotland Health Care System in Laurinburg, North Carolina; Laurinburg (NC); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Competitive compensation

Paid parental leave & on-site child­ca

Flexible scheduling

Exclusive savings programs

Career growth opportunities

Job summary

Scotland Memorial Hospital in Laurinburg, NC, is seeking a Director of Patient Financial Services to lead billing, cash posting, and AR activities. You will set policies, coordinate with medical records, coding, CDI and clinical staff to ensure accurate and timely revenue cycle processes.

You will drive performance analytics, ensure Charity Care and Bad Debt processing is timely, and maintain compliance with applicable regulations while delivering professional, compassionate service to patients

Qualifications

• Directs, administers and sets policies for all operations, programs and activities related to PFS.
• Oversees billing, collections, cash posting, scheduling, registrations, and accounts receivable management.
• Examines inefficiencies and coordinates with other departments to ensure timely and accurate billing.
• Manages cash reconciliation, cash flow and posting reports to reflect financial health.
• Analyzes data and prepares reports on collections performance and payer reimbursement.
• Ensures Charity Care and Bad Debt Processing are timely.
• Drives continuous improvement in Revenue Cycle by setting strategic goals.
• Maintains compliance with applicable regulations and standards.
• Delivers excellent customer service and professional interactions with staff, payers and patients.
• Contributes to organizational success by adhering to standards and core values.
• Performs other duties as assigned.

Responsibilities

• Directs, administers and sets policies for all operations, programs and activities related to PFS.
• Oversees the timely completion of essential business office functions including billing, collections, cash posting, scheduling, registrations and accounts receivable management.
• Investigates inefficiencies and addresses them to improve processes.
• Co-ordinates with leaders across departments for timely and accurate billing.
• Oversees cash management areas to reflect accurate financial health in reports.
• Analyzes data and prepares reports on collections performance, payer reimbursement and write-offs.
• Ensures timely Charity Care and Bad Debt processing.
• Drives continuous improvement in Revenue Cycle with strategic goals.
• Maintains knowledge of regulations and standards from governmental/regulatory agencies.
• Executes excellent customer service when interacting with staff, vendors, payers and patients.
• Complies with standards, expectations and core values.
• Performs other duties as assigned.

Job description

Department:

Scotland Memorial Hospital - Patient Financial Services

Status:

Full time

Shift:

1st (United States of America)

Schedule Details/Additional Information:

M-F 9-5 onsite

Job Description:

1.Directs, administers and sets policies for all operations, programs and activities related to PFS. 2.Oversees the timely completion of all essential business office function, including billing, collections, cash posting, scheduling, registrations, and accounts receivable management. 3.Investigates and addresses inefficiencies. 4.Coordinates with leaders in other departments, such as medical records, coding, CDI and clinical staff to ensure timely and accurate billing. 5.Oversees cash management areas to ensure the organization financial health is accurately reflected in reconciliation, cash flow and cash posting reports. 6.Analyzes data and prepare reports on collections performance, payer reimbursement, and preventable write offs. 7.Ensures timely Charity Care and Bad Debt Processing. 8.Drives continuous improvement in Revenue Cycle by identifying and implementing strategic goals within PFS. 9.Maintains in-depth knowledge of and ensures compliance with regulations and standards issued by applicable governmental/regulatory agencies or third parties 10.Executes excellent customer service and professionalism when interacting with staff, vendor, payers, patients and their families to ensure all are treated with kindness and respect. 11.Contributes to the success of the organization by complying with all standards, expectations and core values. 12.Ensures timely Charity Care and Bad Debt processing. 13.Performs other duties as assigned.

Careers

At Scotland Health Care System, we’re proud to employ a team of dedicated professionals who embody the Scotland Way.

Founded in 1946, Scotland Health Care System is a community-owned, not-for-profit organization serving Laurinburg, North Carolina. Our mission is simple yet powerful: to deliver safe, high-quality, compassionate, and sustainable health care to everyone in need.

We offer a full spectrum of services—including inpatient, outpatient, and emergency care—along with specialized programs in cancer treatment, cardiac care, surgical services, and women’s health.

Our culture is built on caring—for our patients and for our people. We believe that when we take exceptional care of our employees, they can provide exceptional care to our communities. That’s why we offer:

• Competitive compensation

• Family-friendly benefits including Paid Parental Leave and On-Site Childcare

• Flexible scheduling

• Exclusive savings programs

• Career growth and advancement opportunities

If you’re looking for more than just a job—if you want a meaningful career where you can make a difference—Scotland Health Care System is the place for you.