Director, Revenue Cycle & Performance Improvement

Jobtailor; Sacramento (CA); On-site; USD 160,000 - 210,000; Full time

Job summary

Jobtailor is seeking a senior leader to oversee enterprise revenue cycle performance, driving alignment across operations, finance, contracting, and executive leadership. The role focuses on translating complex metrics into actionable insights and guiding data-driven improvement initiatives.

Qualified candidates will have extensive HB and PB experience, Lean/Coaching Kata expertise, and a track record of managing enterprise-wide programs and vendor partnerships.

Qualifications

• Equivalent experience will be accepted in lieu of the required degree or diploma.
• 8 years recent relevant experience.
• Executive-level communication skills, written and verbal.
• Extensive experience across Hospital Billing (HB) and Professional Billing (PB).
• Deep operational expertise across major revenue cycle pillars and subject matter expertise in two or more functional domains.
• Advanced performance improvement experience, including Lean principles and Coaching Kata methodology.
• Experience scoping and executing enterprise-wide initiatives.
• Experience with revenue cycle vendor management, contracts, governance, performance reviews, and corrective action planning.

Responsibilities

• Serve as a primary enterprise contact for revenue and revenue cycle performance matters.
• Connect Revenue Cycle Operations, Healthcare Finance, Managed Care Contracting, and Executive Leadership.
• Align financial targets with revenue cycle execution.
• Translate finance metrics and complex revenue cycle data into actionable insights for senior leaders.
• Analyze data, identify opportunities, develop content, and present findings to executive leadership.
• Lead performance improvement using data-driven root-cause analysis, Lean principles, and Coaching Kata methodology.
• Scope and execute enterprise-wide initiatives improving revenue integrity, cash performance, and budget outcomes.
• Address performance areas including front-end operations, CDI, coding, denials, underpayments, aged receivables, net revenue optimization, month-end close, and leadership development.
• Provide education, guidance, and operational support to clinical care setting leaders, finance, and revenue cycle teams.
• Oversee corrective action plans, accountability structures, deliverables, and timelines across corporate, facility, and third-party vendor environments.
• Manage revenue cycle vendors, including contracts, governance, performance reviews, and corrective action planning.
• Collaborate across departments and leadership to ensure transparency, alignment, and consistent communication.
• Optimize accounts receivable performance and reduce avoidable denials and write-offs.
• Review payment variance and implement best practices across facilities.
• Lead enterprise committees and task forces.
• Partner with local leadership and patient-facing operators to implement sustainable facility-level improvements.
• Support performance monitoring and continuous improvement through revenue cycle analytics.

Skills

Executive-Level Communication

Leadership

Organizational Skills

Problem Analysis

Time Management

Education

Bachelor’s degree in Business Administration or related healthcare

Equivalent experience accepted in lieu of degree

Tools

Kodiak Revenue Cycle Intelligence

Epic

Spreadsheets

Word Processors

Microsoft Office

Job description

Jobtailor is seeking a senior leader to oversee enterprise revenue cycle performance, driving alignment across operations, finance, contracting, and executive leadership. The role focuses on translating complex metrics into actionable insights and guiding data-driven improvement initiatives.

Qualified candidates will have extensive HB and PB experience, Lean/Coaching Kata expertise, and a track record of managing enterprise-wide programs and vendor partnerships.