Director, Retail & Non-Foods

Quirch Foods, LLC; Coral Gables (FL); On-site; USD 110,000 - 160,000; Full time

Job summary

Quirch Foods, LLC in Coral Gables, FL seeks a senior sales leader to mentor the retail sales team, manage key accounts, and drive category performance across retail and non-food categories.

Responsibilities include coaching, cross-functional collaboration with buyers, category managers, and analysts; leading customer negotiations and supplier relations; and shaping growth strategies through pricing, promotions, and assortment decisions.

Qualifications

• Bachelor’s degree in Business, Marketing, Supply Chain Management, or related field; MBA a plus.
• 10+ years of experience spanning retail sales, account management, category management, procurement, or merchandising.
• Proven ability to build and maintain large retail customer relationships while leading cross-functional projects.
• Strong analytical and strategic thinking skills, with demonstrated negotiation and vendor/customer management experience.
• Excellent communication, leadership, and negotiation skills.

Responsibilities

• Team Lead, coach, and develop the retail sales team to achieve service, growth, and profitability goals.
• Train and develop talent across retail sales and category management, including succession planning.
• Serve as primary contact for retail and non-food initiatives in leadership and cross-functional meetings.
• Build and strengthen relationships with national and regional retail chains; lead business reviews and negotiations.
• Develop and manage supplier relationships across non-food categories; negotiate terms and pricing.
• Collaborate with marketing, category management, and operations to deliver retail programs and grow share.

Skills

Retail sales

Account management

Category management

Procurement

Merchandising

Negotiation

Leadership

Communication

Bilingual English/Spanish

Education

Bachelor's degree in Business/Marketing/Supply Chain

MBA (plus)

Tools

Microsoft Office

CRM systems

ERP systems

Data analysis tools

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Essential Duties and Responsibilities

• Team Lead, coach, and develop the retail sales team together with buyers, category managers, and analysts to achieve service, growth, and profitability goals across retail accounts and non-food categories.
• Train and develop high-performing talent across both the retail sales and category management functions, including succession planning for key roles.
• Serve as the primary point of contact for retail and non-foods initiatives in leadership and cross-functional meetings.
• Customer Build and strengthen relationships with national and regional retail chains, and lead retail business reviews and key customer agreement negotiations.
• Develop and manage supplier relationships across non-food categories, negotiating vendor pricing, terms, and service agreements to secure favorable outcomes.
• Collaborate with marketing, category management, and operations to deliver retail programs, support customer needs, and grow share across key accounts.

Strategy

• Develop and implement growth strategies across retail accounts and non-food product lines, aligning with company goals and market trends.
• Manage pricing, promotions, and product mix, along with procurement activity and inventory levels, to optimize profitability, competitiveness, and product availability.
• Analyze sales data, consumer trends, margin, and market data to adjust strategy, guide assortment and pricing decisions, and maximize performance.
• Oversee new product sourcing, supplier onboarding, and category expansion initiatives across non-food lines.
• Monitor industry trends and competitor activity across both retail and non-foods to identify new growth opportunities.

Qualifications and Educational Requirements

• Bachelor's degree in Business, Marketing, Supply Chain Management, or a related field; MBA a plus.
• 10+ years of experience spanning retail sales, account management, category management, procurement, or merchandising — preferably within CPG, foodservice, or distribution industries.
• Proven ability to build and maintain large retail customer relationships while leading cross-functional projects and driving category performance.
• Strong analytical and strategic thinking skills, with demonstrated negotiation and vendor/customer management experience.
• Excellent communication, leadership, and negotiation skills.

Preferred Skills

• Proficiency in Microsoft Office and CRM systems; ERP and data analysis tool experience preferred.
• Bilingual (English/Spanish) preferred.

Quirch Foods is an Equal Opportunity Employer (EOE).

Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

All applicants must be eligible to work in the United States.

We are Quirch Foods. Our Passion is your Joy. We are one of the largest distributors of food products in the U.S., Latin America, and the Caribbean, with a customer list that includes independent and chain supermarkets, foodservice distributors, processors and manufacturers, cruise lines, and restaurants. With 55 years of solid history and experience, today we operate a fleet of just under 500 refrigerated trucks and over 2.3 million square feet of combined distribution space through 22 facilities in Florida, Georgia, North Carolina, Tennessee, Alabama, Louisiana, Illinois, Texas, Washington, Oregon, and Puerto Rico. Quirch Foods owns a portfolio of proprietary food brands and offers domestic and international logistics, cold chain services, marketing support, as well as advanced technological solutions to provide unmatched service to its customers. Our culture is one of Win/Win, not just for our customers but also for every team member. We take pride in our diverse workforce, and each team member takes part in the company’s continuous growth.