Director, Research

Dynata; Shelton (CT); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading company in market research is seeking a seasoned professional to manage client deliverables and team development. The role involves overseeing research insights delivery, collaborating with sales, and supporting product development initiatives. Ideal candidates will have extensive market research experience and strong analytical skills, contributing to a culture of inclusivity and excellence.

Qualifications

• 12 years of Market Research experience in a client-facing role.
• Strong background in quantitative research methodologies.

Responsibilities

• Manage delivery teams and oversee research insights delivery.
• Partner with Sales to enhance client acquisition and retention.

Skills

Advanced analysis

Report writing

Communication

Presentation

Organizational skills

Attention to detail

Client service focus

Learning new technologies

Statistical significance

Education

Bachelor's degree

Master’s degree

Tools

MS Word

Excel

PowerPoint

SPSS

Job description

Managing 3-5 direct reports, providing support on the execution of client deliverables and team development.

Business Development and Account Leadership: Partner with Sales to increase client acquisition and retention among mid-tier to top clients, acting as the primary research partner. This includes participating in client meetings, assisting in project positioning and proposals, and presenting final deliverables.

Delivery of Insights: Oversee delivery teams in designing, managing, analyzing, and delivering research insights, including visualization through dashboards, crosstabulations, and PowerPoint presentations.

Liaison between Sales, Product, and Operations: Collaborate with clients and internal teams to ensure excellent delivery and customer service, review research objectives, develop project goals, oversee deliverables, and manage team efforts.

Product Development: Support refinement, testing, and execution of the company’s product strategy and innovation initiatives.

Experience:

• A minimum of 12 years of Market Research experience in a client-facing role with research direction responsibilities.
• Strong background in quantitative research methodologies, data analysis, report writing, and presentation.
• (Ad Solutions only) Understanding of the Ad Tech ecosystem.

Skills:

• Advanced analysis and report writing skills focused on insights and actionable recommendations.
• Excellent communication and presentation skills.
• Self-motivated, proactive, with high initiative and enthusiasm for learning.
• Strong organizational skills, attention to detail, and commitment to accuracy.
• Ability to manage multiple projects under tight deadlines with a client service focus.
• Quick learner of new technologies (e.g., web, multimedia, multi-device).
• Solid understanding of variance, inference, and statistical significance.
• Proficiency in MS Word, Excel, PowerPoint; experience with SPSS is a plus.

Education:

• Bachelor's degree required; Master’s preferred, with research experience.

At Dynata, we are committed to fostering an inclusive, accessible environment where all employees and customers feel valued and supported. We encourage applications from people with disabilities and are dedicated to an inclusive work culture. Accommodations are available upon request for all aspects of the selection process.

Dynata is an equal opportunity employer, welcoming applicants regardless of race, color, religion, sex, sexual orientation, gender identity, age, disability, or other protected categories under applicable laws.