Director - Resale Stores

Nassau Humane Society; Florida; Vor Ort; USD 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Paid time off

Holidays

Health stipend

Discounts

Zusammenfassung

An animal welfare organization in the United States is seeking a Director of Resale Stores to oversee operations of two resale shops. The role involves driving donations, managing staff, and implementing sales strategies to support the mission of caring for homeless animals. Ideal candidates should have solid retail management experience, strong financial skills, and a passion for community engagement. The position offers benefits such as paid time off, holidays, and health stipends.

Qualifikationen

• Experience in retail, resale or thrift store management.
• Strong organizational and financial skills.
• Excellent written and verbal communication skills.

Aufgaben

• Drive store donations and sales to meet income targets.
• Ensure safety and cleanliness of the work environment.
• Maintain excellent store presentation and conditions.
• Develop volunteer programs and community partnerships.
• Manage the Assistant Managers and staff training.

Kenntnisse

Retail management

Organizational skills

Customer service

Financial management

Conflict resolution

Communication skills

Jobbeschreibung

Executive Director @ Nassau Humane Society | A loving home for all pets.

Nassau Humane Society seeks a Director of Resale Stores to lead and grow its two mission-driven resale shops, NHS Second Chance Resale and The Closet Boutique. This role oversees daily operations, staff and volunteer leadership, sales performance, safety and compliance, and customer experience across both locations. The Director develops sales strategies, builds community partnerships, manages budgets, and ensures strong store presentation and operations. Reporting to the Executive Director, the ideal candidate brings retail or resale management experience, strong leadership and financial skills, a customer-service mindset, and a passion for supporting homeless animals through sustainable revenue generation.

Position Summary

Nassau Humane Society (NHS) improves the lives of homeless animals in our community by providing them shelter and compassionate care. Our work focuses on adoption services, education about responsible pet ownership, and working to reduce animal overpopulation and homeless pets.

The Director coordinates and directs all business activities at NHS Second Chance Resale and The Closet Boutique – the NHS’s two resale stores that fund the adoption center and shelter. This role will include leading the staff and volunteer teams at both stores, making sure stores comply with health and safety regulations, liaising with key suppliers and vendors, developing a sales promotion strategy, and collaborating on marketing plans to meet income targets.

The Director- Resale Stores will report to the Executive Director.

Position Responsibilities

• Drive store donations and sales to meet monthly and annual income targets.
• Ensure safety and cleanliness of work / customer environment, arranging necessary repairs and upkeep of internal and external property.
• Maintain excellent store conditions through branding, dynamic product presentation, organization and store cleanliness.
• Create and implement a standard operating procedure manual for all store operations.
• Develop a viable volunteer program centered on organizational values and keep Volunteer Handbook updated and implemented.
• Create relationships and build partnerships in the community with local businesses and organizations to raise awareness and grow income.
• Establish a customer-service focused approach across both stores.
• Manage the Assistant Managers at both stores ensuring both store locations are within established budgetary guidelines.
• Develop and implement strategic sales plans to achieve revenue objectives.
• Report weekly on sales figures with a diagnostic approach to performance against budget.
• Assist in developing and setting the annual budget for NHS Second Chance, Inc.
• Oversee and support the recruitment and training of staff and volunteers.
• Foster a positive team culture centered around excellent customer service and teamwork.
• Conduct regular performance evaluations and provide coaching and development opportunities.
• Other duties as assigned by the Executive Director.

Core Skills & Qualifications

• Experience in retail, resale or thrift store management.
• Strong organizational and financial skills.
• Motivated self-starter with great attitude, flexibility, and entrepreneurial spirit.
• Ability to balance working independently and manage time effectively seeking thought partnership and guidance when needed.
• Ability to work under pressure to prioritize and manage workload and manage simultaneous tasks within a fast-paced and changing environment.
• Excellent conflict resolution experience and skills.
• Strong communications skills, both written and verbal.

Benefits

• Paid time off
• Holidays
• Health stipend
• Discounts

Please apply with a current CV and cover letter clearly outlining how you have skills and experience required for the role.