Director, Reputation & Crisis Strategy

Samsung Electronics Perú; Plano (TX); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401(k)

Tuition Assistance

Paid Time Off

Student Loan Program

Wellness Incentives

Bonus eligibility (MBO)

Job summary

Samsung Electronics America, Inc. seeks a Director of Risk & Reputation to lead a comprehensive strategy for enhancing the company's position as a trusted US brand.

You will oversee the Risk & Reputation team, guide executives on media matters, and drive crisis response with data-driven insights. The role requires strong leadership, extensive media experience, and a track record of protecting brand integrity across high-stakes environments.

Qualifications

• Bachelor's degree in Communications, Public Relations, Journalism, or a related field.
• Minimum of 12-15 years of relevant experience in crisis communications, corporate communications, journalism, or a related field.
• Proven leadership experience managing teams and driving strategic initiatives.
• Extensive experience working directly with journalists, editors, and members of the media.
• Expertise in writing PR materials (e.g., press releases, pitch decks, story development).
• Experience managing PR agencies and technology vendors.

Responsibilities

• Develop and execute a multi-year strategy to evolve SEA's reputational risk and crisis management program.
• Provide strategic guidance to the team and deliver advisory support to executives on national media stories, global brand risks, and crisis response.
• Lead, mentor, and inspire a high-performing team, fostering a culture of collaboration, innovation, and excellence.
• Partner with internal stakeholders to monitor and analyze external trends and issues that could impact the company's reputation.
• Drive cross-functional initiatives to align reputation management efforts with corporate objectives.
• Educate and coach executives on crisis management and crisis communications, ensuring alignment with global standards and best practices.
• Analyze the media landscape and provide strategic advisory support to executives on engaging with the media.

Skills

Leadership experience

PR materials writing

Media relations

Crisis management

Executive coaching

Stakeholder collaboration

Education

Bachelor's degree in Communications/Public Relations/Journalism

Job description

Samsung Electronics America, Inc. seeks a Director of Risk & Reputation to lead a comprehensive strategy for enhancing the company's position as a trusted US brand.

You will oversee the Risk & Reputation team, guide executives on media matters, and drive crisis response with data-driven insights. The role requires strong leadership, extensive media experience, and a track record of protecting brand integrity across high-stakes environments.