Director, Recruiting Enablement & Programs

Ladders; San Francisco (CA); Hybrid; USD 210,000 - 289,000; Full time

Benefits offered by this job

Immersive onboarding

Hybrid work model

Well-being initiatives

Community connections

Job summary

Ladders in San Francisco seeks a Director of Recruiting Enablement & Programs to shape global recruiting processes, programs, and the operating model for high-quality hiring at scale. You will partner with Talent Acquisition leadership, Finance, and business stakeholders to drive execution and measurable performance.

The role focuses on building enablement, boosting hiring manager and interviewer effectiveness, and using data to inform better recruiting outcomes across a global organization.

Qualifications

• 8+ years in Recruiting Operations or Talent Operations.
• Proven track record improving recruiting processes at scale.
• Strong metrics and analytics experience.
• Experience building enablement programs for recruiters and hiring managers.
• Excellent cross-functional collaboration and program leadership.

Responsibilities

• Design and improve scalable global recruiting processes for high-quality hiring at speed.
• Identify friction points across the hiring lifecycle and drive process improvements.
• Establish operating rhythms, SLAs, and performance standards across recruiting teams.
• Develop onboarding and enablement programs for recruiters and hiring managers.
• Define and track key recruiting metrics and translate data into actionable insights.
• Partner with Talent Acquisition, Finance, and business leaders to align on hiring priorities.
• Serve as a strategic partner to TA leadership on performance, process improvements, and scaling the function.

Skills

Recruiting operations

Program management

Stakeholder management

Data analytics

Change management

Job description

For our client, we are seeking a Director, Recruiting Enablement & Programs to join the team of a leader in the Information Technology space. This role will shape the recruiting processes, programs, and operating model that support high-quality hiring at scale across a global organization. You will partner closely with Talent Acquisition leadership, Finance, and business stakeholders to strengthen execution, improve consistency, and drive measurable performance. The position is focused on building enablement, improving hiring manager and interviewer effectiveness, and using data to inform better recruiting outcomes.

Location: San Francisco, CA - US based candidates only, no visa sponsorship available

Compensation: $210,000 – $289,000 annually

Responsibilities

• Design and continuously improve scalable, global recruiting processes that enable high-quality hiring at speed
• Identify friction points across the hiring lifecycle and drive process improvements that increase efficiency and consistency
• Establish clear operating rhythms, SLAs, and performance standards across recruiting teams
• Build and deliver onboarding and enablement programs for recruiters and hiring managers to improve hiring effectiveness
• Define and track key recruiting metrics and translate data into actionable insights that improve team performance
• Partner closely with Talent Acquisition, Finance, and business leaders to align on hiring priorities and execution
• Serve as a strategic partner to Talent Acquisition leadership on performance, process improvements, and scaling the function

Qualifications

• 8+ years of experience in Recruiting Operations, Talent Operations, or related roles
• Proven track record of improving recruiting processes and driving operational excellence at scale
• Strong experience with recruiting metrics, analytics, and performance management
• Experience building enablement programs and improving hiring manager and interviewer effectiveness
• Excellent stakeholder management and cross-functional collaboration skills
• Strong program management and change management capabilities
• A practical, data-driven mindset with a focus on execution and outcomes

Benefits

• Immersive, in-person onboarding designed to accelerate impact and connect you to the mission and team
• Flexibility in work location with a hybrid model
• Support for well-being and social impact initiatives
• Opportunity to develop talent and foster community connections

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.