Director, Recovery Housing Program

The Salvation Army USA Western Territory; San Francisco (CA); On-site; USD 140,000 - 180,000; Full time

Job summary

The Salvation Army USA Western Territory seeks a Recovery Housing Director to oversee a 65-bed recovery housing program for adults transitioning from residential treatment. You will lead staff, manage services, and ensure safe, 24/7 operations focused on long-term recovery and stable housing.

Responsibilities include budgeting, data collection, QA, and building partnerships with community funders. A Bachelor's degree and experience in recovery programs are required; leadership experience is

Qualifications

• Bachelor's degree in Social Work, Public Admin, Public Health, Psychology, Counseling or Public Policy required.
• 5+ years experience supporting adults in recovery, reentry, or treatment programs.
• 3+ years in a leadership role.
• Master's degree in relevant field preferred.

Responsibilities

• Develop and implement program policies, procedures, and operations.
• Oversee facility renovations and coordinate project timelines for program launch.
• Develop job descriptions, recruit staff, and lead hiring efforts.
• Train and onboard new employees on program expectations and procedures.
• Lead program, administrative, and property operations to ensure safe, 24/7 services.
• Maintain and update program policies and ensure staff compliance.
• Ensure compliance with contracts, grants, regulatory requirements, and Salvation Army standards.
• Manage program budgets, expenses, audits, and financial compliance.
• Oversee data collection, reporting, and system accuracy.
• Lead audits and quality assurance reviews to maintain program compliance.
• Supervise, coach, and evaluate staff performance.
• Ensure staffing, scheduling, training, and employee retention.
• Serve as liaison with community partners, funders, donors, and stakeholders.
• Build partnerships to support coordinated services and participant success.
• Monitor program outcomes and implement improvements.

Skills

Data management

Data analysis

Attention to detail

Communication

Education

Bachelor's degree in Social Work, Public Admin, Public Health, Psychology, Counseling or Public Policy

Master's degree preferred

Tools

Microsoft Office

Data management systems

Job description

The Recovery Housing Director leads the operations of a 65-bed recovery housing program for adults transitioning from residential treatment. This role oversees staff, program services, and daily operations to ensure participants receive the support needed for long-term recovery, stable housing, and independent living. Responsibilities include managing case management, life skills training, workforce development, and recovery support services. Reporting to the Executive Director, the Director helps create a safe, supportive, and accountable recovery environment.

DUTIES AND RESPONSIBILITIES:

• Work with leadership to develop and implement program policies, procedures, and operations
• Oversee facility renovations and coordinate project timelines for program launch
• Develop job descriptions, recruit staff, and lead hiring efforts
• Train and onboard new employees on program expectations and procedures
• Lead program, administrative, and property operations to ensure safe and effective 24/7 services
• Maintain and update program policies and ensure staff compliance
• Ensure compliance with contracts, grants, regulatory requirements, and Salvation Army standards
• Manage program budgets, expenses, audits, and financial compliance
• Oversee data collection, reporting, and system accuracy
• Lead audits and quality assurance reviews to maintain program compliance
• Supervise, coach, and evaluate staff performance
• Ensure adequate staffing, scheduling, training, and employee retention
• Serve as the primary liaison with community partners, funders, donors, and stakeholders
• Build partnerships to support coordinated services and participant success
• Monitor program outcomes and implement improvements as needed
• Other related duties as required

EDUCATION AND EXPERIENCE:

• CA Driver's license (required)
• Bachelor's degree in Social Work, Public Adminstration, Public Health, Pyschology, Counseling or Public Policy (required)
• Experience supporting adults in recovery, reentry, or treatment programs (5 years required)
• Experience in a leadership role (3 years required)
• Master's degree in Social Work, Public Adminstration, Public Health, Pyschology, Counseling or Public Policy (prefered)

SKILLS AND ABILITIES:

• Proficient in Microsoft Office and data management systems
• Ability to collect, analyze, track, and report program data and outcomes
• Experience maintaining accurate records, audits, and compliance reporting
• Strong attention to detail and ability to identify trends and data discrepancies
• Ability to present data clearly through reports, presentations, and stakeholder communications
• Strong written and verbal communication skills
• Ability to maintain confidentiality and handle sensitive information
• Flexible schedule with availability for evenings, weekends, and staff coverage as needed
• First Aid and CPR certification (within first seven days of employment - company provided)
• Tuberculosis clearance (within first fourteen days of employment, company provided)

EQUIPMENT USED:

• Modern Office Equipment and Relevant Software

PHYSICAL REQUIREMENTS:

• Ability to lift up to 25 lbs. (usually file boxes)

ADA Statement:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army:

The employee acknowledges that he/she has been informed and understands The Salvation Army’s religious purpose and status as a church. The employee agrees that he/she shall do nothing to his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her services are a necessary part of The Army’s religious purposes and his/her work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

At-Will:

I hereby understand and acknowledge that, unless otherwise defined by applicable law, any employment relationship with this organization is of an "at will" nature, which means that the Employee may resign at any time and the Employer may discharge the Employee at any time with or without cause. It is further understood that this "at will" employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.