Director, Recovery Housing

The Salvation Army USA Western Territory; San Francisco (CA); On-site; USD 125,000 - 145,000; Full time

Job summary

The Salvation Army USA Western Territory is seeking a Recovery Housing Director to lead a 60-bed program serving adults transitioning from substance use treatment. You will report to the Executive Director and oversee staff, budgets, compliance, and program performance to promote recovery and housing stability.

In the pre-opening phase, you will develop policies, recruit and train staff, and ensure facility readiness.

Qualifications

• Bachelor's degree in Social Work, Public Administration, Public Health, Psychology, Counseling or Public Policy (preferred).
• Experience supporting adults in recovery, reentry, or treatment programs (5 years required).
• Experience in a leadership role, preferably in a shelter or recovery-oriented environment, serving adults with behavioral health challenges (3 years required).
• Master's degree in Social Work, Public Administration, Public Health, Psychology, Counseling or Public Policy (preferred).

Responsibilities

• Develop and implement program policies, procedures, and operations.
• Oversee facility renovations and coordinate project timelines for program launch.
• Recruit staff and lead hiring efforts.
• Train and onboard new employees on program expectations and procedures.
• Lead 24/7 program operations and ensure safe, effective services.
• Maintain and update program policies and ensure staff compliance.
• Ensure compliance with contracts, grants, regulatory requirements, Salvation Army standards.
• Manage program budgets, expenses, audits, and financial compliance.
• Oversee data collection, reporting, and system accuracy across multi-reporting systems.
• Lead audits and quality assurance reviews to maintain program compliance.
• Supervise, coach, and evaluate staff performance.
• Ensure staffing coverage and retention.
• Liaise with community partners, funders, and stakeholders.
• Monitor outcomes and implement improvements.

Skills

Data analysis

Data management

Microsoft Office

Reporting

Confidentiality

Flexibility

First Aid/ CPR

Education

BA in Social Work, Public Administration, Public Health, Psychology, Counseling or Public Policy

Master's degree in Social Work, Public Administration, Public Health, Psychology, Counseling or Public Policy (preferred)

CA Driver's License

Job description

Compensation Range: $125,000 - $145,000

OVERVIEW:

The Recovery Housing Director provides leadership and oversight of a 60-bed recovery housing program serving adults transitioning from residential substance use treatment. Reporting to the Executive Director, the Director is responsible for all aspects of program administration and operations, including staff supervision, case management oversight, fiscal management, facility operations, regulatory compliance, and program performance. The Director ensures a structured schedule of activities and programming that supports participants in developing recovery skills, life skills, employment readiness, and housing stability to promote long-term recovery and independent living.

As a new program, the Director will initially lead pre-opening activities, including facility readiness, policy and procedure development, staff recruitment, and training. Once operational, the Director will ensure safe, effective, and accountable 24/7 operations while maintaining compliance with contractual and organizational standards. As part of The Way Out's Recovery System of Care, the Director will collaborate with internal and external stakeholders to support coordinated services, positive participant outcomes, and continuous program improvement.

DUTIES AND RESPONSIBILITIES:

• Work with leadership to develop and implement program policies, procedures, and operations
• Oversee facility renovations and coordinate project timelines for program launch
• Develop job descriptions, recruit staff, and lead hiring efforts
• Train and onboard new employees on program expectations and procedures
• Lead program, administrative, and property operations to ensure safe and effective 24/7 services
• Maintain and update program policies and ensure staff compliance
• Ensure compliance with contracts, grants, regulatory requirements, and Salvation Army standards
• Manage program budgets, expenses, audits, and financial compliance
• Oversee data collection, reporting, and system accuracy across multi-reporting systems
• Lead audits and quality assurance reviews to maintain program compliance
• Supervise, coach, and evaluate staff performance
• Ensure adequate staffing coverage, scheduling, training, and employee retention
• Serve as the program's primary liaison with community partners, funders, donors, and stakeholders
• Build partnerships to support coordinated services and participant success
• Monitor program outcomes and performance metrics, identify trends, and implement improvements.
• Other related duties as required

EDUCATION AND EXPERIENCE:

• CA Driver's License
• Bachelor's degree in Social Work, Public Administration, Public Health, Psychology, Counseling or Public Policy (preferred)
• Experience supporting adults in recovery, reentry, or treatment programs (5 years required)
• Experience in a leadership role, preferably in a shelter or recovery-oriented environment, serving adults with behavioral health challenges, and/or with populations with significant barriers to self-sufficiency (3 years required)
• Master's degree in Social Work, Public Administration, Public Health, Psychology, Counseling or Public Policy (preferred)

SKILLS AND ABILITIES:

• Proficient in Microsoft Office and data management systems
• Ability to collect, analyze, and report program data and outcomes to monitor performance, ensure compliance, and support quality improvement
• Strong attention to detail and ability to identify trends and data discrepancies
• Ability to present data clearly through reports, presentations, and stakeholder communications
• Ability to maintain confidentiality and handle sensitive information
• Flexible schedule with availability for evenings, weekends, and staff coverage as needed
• First Aid and CPR certification (within first seven days of employment - company provided)
• Strong writing and presentation skills.
• First Aid and CPR certification (within first seven days of employment - company provided)

PHYSICAL REQUIREMENTS:

• Ability to lift up to 25 lbs. (Usually file boxes)

EQUIPMENT USED:

• Modern Office Equipment and Relevant Software

ADA Statement:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army:

The employee acknowledges that he/she has been informed and understands The Salvation Army's religious purpose and status as a church. The employee agrees that he/she shall do nothing to his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her services are a necessary part of The Army's religious purposes and his/her work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army's religious purposes.

At-Will:

I hereby understand and acknowledge that, unless otherwise defined by applicable law, any employment relationship with this organization is of an "at-will" nature, which means that the Employee may resign at any time and the Employer may discharge the Employee at any time with or without cause. It is further understood that this "at will" employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.