Director, Quality, Safety & Performance Improvement

Penn Medicine; Bala Cynwyd (PA); Sur place; USD 150 000 - 210 000; Plein temps

Résumé du poste

Penn Medicine is seeking a Director of Quality, Safety, Performance Improvement and Privacy for the Clinical Care Associates division. The role leads ambulatory quality, patient safety, and privacy programs across CCA regional practices, reporting to the CCA Regional Practices Chief Medical Officer.

Responsibilities include strategy, governance, and cross-functional collaboration to achieve excellence in quality and high reliability.

Qualifications

• Master of Arts or Science (Required).
• Master's degree in Nursing, Health Care, Management Engineering, or related field.
• 3+ years experience in Health Care Ambulatory Care Quality Management Performance Improvement or Operations.
• 5+ years experience in a leadership capacity.
• 4+ years in depth understanding of administrative, operational and clinical healthcare functions including quality and process improvement.

Responsabilités

• Develop and execute ambulatory quality, safety, and performance improvement strategy.
• Establish quality metrics, targets, and accountability measures.
• Lead enterprise-wide quality improvement initiatives using Lean, Six Sigma, and PDSA.
• Partner with clinical and operational leaders to drive improvements in quality and patient safety.
• Oversee quality, safety, and operational reporting with data analytics.
• Promote best practices and a culture of continuous improvement.
• Direct ambulatory patient safety programs including event reporting and root cause analyses.
• Ensure compliance with safety standards and privacy regulations.
• Collaborate with Risk Management, Legal, Compliance, Privacy, and IT teams.
• Serve as Privacy Officer for regional practices and oversee privacy education.

Connaissances

Lean Six Sigma

PSDA/Lean/Six Sigma/IHI

PM Certification

Lean Silver/Gold

CPHQ/CPPS/PMP/FACHE

Formation

Master's degree

3+ years ambulatory quality management

5+ years leadership

Description du poste

Penn Medicine is seeking a Director of Quality, Safety, Performance Improvement and Privacy for the Clinical Care Associates division. The role leads ambulatory quality, patient safety, and privacy programs across CCA regional practices, reporting to the CCA Regional Practices Chief Medical Officer.

Responsibilities include strategy, governance, and cross-functional collaboration to achieve excellence in quality and high reliability.