Director Quality - QVMC

Providence; Napa (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Providence in Napa, CA is seeking a Director of Quality Improvement to lead performance initiatives across the organization, aligning with CMS QAPI and Joint Commission standards. You will partner with system leaders to design infrastructure, reporting, and strategies to drive quality, safety, and cost excellence.

You will guide data-driven improvement, manage regulatory readiness, foster a knowledge-sharing culture, and report progress to executives and governing bodies.

Qualifications

• 5+ years in Performance Improvement and leadership of quality programs, with preference for multi-hospital collaborations.
• Master’s Degree in a clinical field (e.g., Nursing or equivalent).
• Preferred national certification in performance improvement (e.g., Lean Six Sigma, CPHQ).
• Strong knowledge of data management and analytics, and proficiency in Microsoft Office.
• Training in change management, team dynamics, and facilitation.
• Excellent verbal, written, and presentation communication skills.

Responsibilities

• Plan and manage implementation of quality initiatives to reduce risk and improve patient safety.
• Establish a quality plan and annual review process, with transparency from bedside to board.
• Initiate patient safety programs aligned with Providence’s high-reliability approach.
• Ensure regulatory compliance and integrate standards into improvement plans.
• Use data-driven insights to identify key interventions and drive decisions.
• Develop a knowledge-rich environment to support continuous improvement and transparency.
• Demonstrate ongoing progress on priorities and report to leadership and governing bodies.
• Collaborate with data analytics teams to provide actionable data to service line leaders.
• Oversee submission and validation of nursing and clinical outcomes data to national programs.
• Evaluate patient experience and develop improvement plans to influence rankings.
• Coordinate cross-functional data reporting with external partners.
• Provide strategic oversight for organizational performance and ensure implementation of improvement strategies.

Skills

Performance Improvement

Quality Leadership

Regulatory Compliance

Data Analytics

Change Management

Communication Skills

Education

Master’s Degree in clinical field

Tools

Microsoft Office

Job description

Calling all Esteemed Leaders!

Are you a strategic mastermind with a passion for healthcare? Do you thrive on navigating complex challenges and shaping the future of healthcare delivery? If so, then we have the perfect opportunity for you!

The Role:

Under the direction of the Executive Director Quality – NorCal, the Director Quality Improvement will be responsible for planning, designing, directing, and executing performance improvement work in alignment with the Value Triple Aim (Quality, Service, and Cost Excellence). Based in our distinguished institution, you will partner with Ministry physician, clinical, and operational leaders to develop the infrastructure, reporting mechanisms, and strategies to facilitate Performance Improvement and achieve Providence system, divisional, and ministry-specific goals and strategic initiatives. You will ensure the proper preparation and coordination of resources needed to achieve regulatory compliance related to the CMS COP Quality Assessment and Performance Improvement (QAPI) Plan and QAPI Annual Evaluation, and The Joint Commission standards.

What You’ll Do:

• Performance Improvement Visionary:Plan and manage implementation of quality initiatives that reduce risk, improve patient safety, and enhance overall quality outcomes.

• Quality Architect:Establish a quality plan and review procedure annually, promoting transparency from bedside to board.

• Patient Safety Advocate:Initiate a patient safety program consistent with Providence’s high-reliability organization approach.

• Regulatory Compliance Leader:Assure compliance with regulatory standards and integrate these into performance improvement plans.

• Analytic Strategist:Use data-driven insights to identify key interventions and make informed decisions.

• Knowledge Cultivator:Develop a knowledge-rich environment that supports continuous improvement and transparency.

• Progress Monitor:Demonstrate sustainable progress on improvement priorities and report this to executive leadership and governing bodies.

• Data Integrator:Collaborate with data analytics teams to ensure service line leaders have access to actionable data.

• Outcome Overseer:Oversee submission and validation of nursing and clinical outcomes data to national programs.

• Patient Experience Evaluator:Evaluate the impact of patient experience and develop improvement plans to enhance national rankings.

• Multi-Disciplinary Collaborator:Coordinate efforts with data teams to ensure comprehensive and accurate external data reporting.

• Strategic Advisor:Provide strategic oversight for organizational performance and ensure performance improvement strategies are implemented.

What You’ll Bring:

• Educational Background:A Master’s Degree in a clinical field (e.g., Nursing or equivalent).

• Experience:5 years in Performance Improvement and leadership of quality programs, with a preference for experience in multi-hospital collaborations.

• Certifications:Preferred national certification in performance improvement (e.g., Lean Six Sigma, CPHQ).

• Technical Proficiency:Strong knowledge of data management and analytics, and proficiency in Microsoft Office.

• Skills in Change Management:Training in change management, team dynamics, and facilitation.

• Communication Prowess:Excellent verbal, written, and presentation communication skills.

Why Join Us?

• Impactful Work:Be a part of an organization transforming healthcare and improving countless lives.

• Innovative Environment:Unleash your potential with the autonomy to implement your visionary ideas.

• Collaborative Culture:Work with a talented team of professionals passionate about their work.

• Dynamic Industry:Embrace the challenges and rewards of a fast-paced, ever-evolving healthcare landscape.

• Vibrant Community:Enjoy life in a city that boasts stunning natural beauty and a thriving cultural scene.