Director Quality Engineering

Signet Jewelers; Town of Texas (WI); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

401(k) matching after one year of employment

Job summary

Signet Jewelers is seeking a Director of Quality Engineering & Performance Engineering to lead a transformative approach using Generative AI and Automation. This role focuses on creating scalable solutions to improve quality and performance across software and systems, ensuring top-notch customer experiences.

The ideal candidate will possess over 10 years of experience in QA/Performance Engineering, a proven track record in test automation, and strong leadership abilities. This position provides a hybrid working environment with significant strategic influence within the organization.

Qualifications

• 10+ years of experience in QA and Performance Engineering, with at least 5 years in leadership roles.
• Proven expertise in test automation frameworks, performance testing tools, and AI-driven QA solutions.
• Strong understanding of eCommerce platforms, IT applications, and cloud environments.

Responsibilities

• Define and execute a strategic QA and PE roadmap aligned with business objectives.
• Drive AI-enabled testing practices for predictive defect detection and intelligent test case generation.
• Scale test automation coverage across functional, integration, and performance layers.

Skills

Test automation frameworks

Performance testing tools

AI-driven QA solutions

Leadership

Stakeholder management

Education

Bachelor’s or Master’s degree in Computer Science, Engineering, or related field

Tools

Selenium

JMeter

LoadRunner

Job description

Location: Dallas, TX or Akron, OH (Hybrid)

POSITION SUMMARY

We’re seeking a visionary leader to drive enterprise-wide quality and performance engineering transformation via Generative AI and Automation. This role ensures scalable, reliable platforms and fosters a culture of engineering excellence. The QE & PE Director will drive improvements in quality, performance, productivity, and speed across all software and systems, ensuring best-in-class customer experiences and operational excellence. This position will lead a team of engineers, architects, & analysts, set strategic direction, and foster a culture of innovation and continuous improvement.

In this role, you will:

• Define and execute a strategic QE/PE roadmap aligned with business goals
• Build and lead a high-performing team focused on test automation and performance engineering practices.
• Drive AI-enabled agentic testing and shift-left practices within CI/CD pipelines and work flows.
• Establish KPIs for quality, velocity, performance, and defect reduction.
• Monitor, analyze, and report on quality and performance metrics while recommending improvements.
• Collaborate cross-functionally to align technology strategy and delivery with the application development teams.

RESPONSIBILITIES

• Define and execute a strategic QA and PE roadmap aligned with business objectives for eCommerce, store, and corporate IT systems.
• Drive AI-enabled testing practices for predictive defect detection, intelligent test case generation, agentic testing, and root cause analysis
• Establish frameworks to reduce production defect leakage and improve release quality.
• Scale test automation coverage across functional, integration, regression, and performance layers.
• Implement shift-left testing and continuous quality practices within CI/CD pipelines
• Develop a comprehensive performance engineering approach, including load, stress, scalability, and resilience testing.
• Integrate performance monitoring and predictive analytics for proactive issue resolution.
• Define and track KPIs for quality, automation coverage, performance benchmarks, and production defect rates.
• Build and mentor a high-performing QA/PE team, fostering innovation and continuous improvement.
• Collaborate with engineering, product, and business stakeholders to ensure alignment and transparency.

POSITION QUALIFICATIONS

Required

• 10+ years of experience in QA and Performance Engineering, with at least 5 years in leadership roles.
• Proven expertise in test automation frameworks, performance testing tools, and AI-driven QA solutions.
• Proven experience implementing Gen AI and automation in testing environments
• Strong understanding of eCommerce platforms, IT applications, and cloud environments.
• Experience with CI/CD pipelines, microservices architecture, and observability tools.
• Excellent leadership, communication, and stakeholder management skills.

Preferred

• Familiarity with tools like Selenium, JMeter, LoadRunner, Perfecto, and AI-based testing platforms.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• Strong analytical, problem-solving, and decision making skills.

BENEFITS & PERKS

• 401(k) matching after one year of employment