Director- Quality Assurance & Accreditation

The MetroHealth System; Cleveland (OH); On-site; USD 120,000 - 180,000; Full time

Job summary

The MetroHealth System in Cleveland, OH is seeking a Director of Quality Assurance & Accreditation to lead regulatory and accreditation programs across the enterprise. You will guide the development and implementation of standards with The Joint Commission and Ohio Department of Health, drive continuous readiness, and partner with stakeholders on quality improvement projects.

Responsibilities include managing assigned personnel, ensuring alignment with mission and patient-centered excellence,

Qualifications

• Bachelor’s degree required or equivalent experience.
• 5+ years in quality improvement or accreditation.
• CPHQ/CPPS or Lean Six-Sigma training preferred or within 18 months.
• Management, planning, communication and interpersonal skills.
• Collaborative with interdisciplinary teams; strong analytical ability.

Responsibilities

• Lead regulatory and accreditation program development and implementation.
• Direct readiness activities for accreditation (e.g., Joint Commission, Ohio Dept. of Health).
• Partner with stakeholders on quality improvement projects related to regulatory requirements.
• Manage personnel and uphold MetroHealth mission and values.

Skills

Quality Improvement

Regulatory Compliance

Leadership

Stakeholder Collaboration

Project Management

Education

Bachelor’s degree in related field

Master’s degree preferred

Tools

Microsoft Office

Job description

Director- Quality Assurance & Accreditation (Job ID: 38680)

Location: METROHEALTH MEDICAL CENTER | CLEVELAND, OH

Biweekly Hours: 80.00

Shift: M-F 8-5

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County’s safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.

Summary

In collaboration with the SVP Chief Quality and Safety Officer and the VP Institute of Patient Centered Excellence directs, promotes, and participates in the development and implementation of regulatory, accreditation, and quality assurance requirements throughout The MetroHealth System. Leads the organizational continuous accreditation readiness program and activities. Serves as an organizational resource for accreditation and regulatory requirements for outside agencies including but not limited to The Joint Commission and The Ohio Department of Health. Partners with key stakeholders on quality improvement projects related to regulatory requirements. Manages assigned personnel. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.

Qualifications

Required:

• Bachelor’s degree in related field. In lieu of degree, any equivalent combination of education, training, and experience in addition to the experience stated below.
• 5 years of progressive quality improvement or accreditation experience.
• Possesses Certified Professional in Healthcare Quality (CPHQ), Certified Professional in Patient Safety (CPPS), or Lean Six-Sigma training or obtains within 18 months of hire.
• Demonstrated skills in management, organizational planning, communication, presentation, and interpersonal skills.
• Ability to collaborate with interdisciplinary teams.
• Excellent critical thinking and analytical aptitude.
• Proficiency with Microsoft Office.
• Ability to travel as necessary.
• Reliable transportation to travel between facilities.
• Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds.

Preferred:

• Master’s Degree in related field.
• Registered Nurse or other Licensed Healthcare Professional with current Ohio licensure, Management experience in Quality and/or Accreditation.
• Physical Demands:
• May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating.
• May need to remain still for extended periods, including sitting and standing.
• Ability to communicate in face-to-face, phone, email, and other communications.
• Ability to read job related documents.
• Ability to use computer.

Employment Type: Employee

Post Date: 08/18/2026

Salary: Negotiable

Location: METROHEALTH MEDICAL CENTER | CLEVELAND, OH