Director, Project Management Office (PMO)

HuLoop Automation; Auburn (CA); On-site; USD 180,000 - 260,000; Full time

Job summary

HuLoop Automation in California seeks a Leader of PMO to build a disciplined delivery organization, owning governance, standards, and accountability across customer implementations. The role focuses on milestone-driven delivery and measurable outcomes in a fast-growing SaaS context.

The ideal candidate will excel in project governance, cross-functional coordination, and team development, delivering consistent, high-quality customer outcomes and scalable delivery models.

Qualifications

• 10+ years leading PMO or project-management in SaaS/tech services.
• Proven track record delivering multi-project portfolios on time and budget.
• Strong governance, methodologies, and operational execution.

Responsibilities

• Build and operate a centralized PMO with standardized delivery playbooks.
• Establish governance frameworks, milestones, and reporting cadence.
• Drive planning, capacity forecasting, and execution tracking.
• Lead cross-functional coordination across services, engineering, QA, and CS.
• Hire, coach, and develop a high-performing PMO team.

Skills

Project leadership

PMO delivery

Stakeholder management

Communication

Delivery governance

Team development

Education

Bachelor's degree

PMP certification (nice to have)

Advanced degree (bonus)

Job description

HuLoop is seeking a Leader of Project Management Office (PMO) to build and lead a high-discipline delivery organization responsible for execution excellence across all customer implementations. This leader will own project governance, delivery standards, execution rigor, and operational accountability across the services portfolio.

The PMO leader is responsible for ensuring every engagement is tightly managed, milestone-driven, and outcome-focused. This role sets the operating cadence for delivery, enforces standards, eliminates ambiguity, and drives teams to meet commitments. The ideal candidate thrives in high-growth SaaS environments and brings uncompromising focus on execution, timelines, and measurable results.

Job Responsibilities:

PMO Leadership & Delivery Governance

• Build and operate a centralized PMO that defines and enforces delivery standards across all projects
• Establish clear project governance frameworks, methodologies, and operating rhythms
• Drive disciplined project planning, milestone management, and execution tracking
• Create transparent reporting on project health, risks, dependencies, and outcomes
• Ensure all projects follow standardized delivery playbooks and best practices
• Intervene early and decisively when projects deviate from scope, schedule, or quality expectations
• Instill a culture of ownership, urgency, and follow-through across delivery teams
• Enforce clear accountability for timelines, deliverables, and customer commitments
• Drive rigorous status reviews and operational cadences
• Remove execution bottlenecks and escalated issues rapidly
• Ensure cross-functional coordination between services, engineering, QA, and customer success

Resource Planning & Operational Efficiency

• Lead resource forecasting and allocation across active engagements
• Optimize utilization and delivery capacity to support company growth
• Standardize project estimation and effort modeling
• Continuously improve delivery efficiency and predictability
• Oversee complex, high-visibility customer implementations
• Ensure consistent, professional communication with customers
• Protect scope integrity while maintaining strong client relationships

Process Improvement & Scale

• Continuously refine delivery methodologies to support scale
• Identify patterns, risks, and improvement opportunities across the portfolio
• Implement tools and systems that improve visibility and operational control
• Build repeatable delivery models that reduce variability and increase speed

Team Development

• Hire, coach, and develop a high-performing team of project managers
• Define role clarity, performance standards, and career paths
• Provide hands-on mentorship and performance management
• Build a culture centered on execution excellence and continuous improvement

Job Requirements:

• 10+ years of experience leading project management or PMO functions in a SaaS or technology services environment
• Proven track record delivering complex, multi-project portfolios on time and on budget
• Deep expertise in project governance, methodologies, and operational execution
• Strong leadership presence with the ability to drive accountability and performance
• Experience scaling delivery organizations in high-growth environments
• Excellent communication and stakeholder management skills
• Experience working with distributed or global teams preferred
• Background in regulated or operationally complex industries is a plus
• Bachelor’s degree required, advanced degree or PMP certification a plus

What Success Looks Like:

• Consistently on-time, high-quality customer implementations
• Clear, real-time visibility into project health and portfolio performance
• Predictable delivery outcomes with minimal surprises
• High team accountability and execution discipline
• Improved delivery efficiency and scalability
• Strong customer confidence in HuLoop’s implementation excellence

Final compensation will be determined based on the candidate’s experience, expertise, qualifications, and overall fit for the role, with consideration given to where their experience falls within the established salary range.