Project Management Office Lead - USA

Philip Morris International; Atlanta (GA); On-site; USD 120,000 - 190,000; Full time

Job summary

Philip Morris International is seeking a PMO Lead to establish best-in-class PMO methodologies, governance, and quality controls. You will lead a cross-functional delivery team, coordinate with Strategy, Creative, Media, Accounts, and PMs, and ensure projects meet time, scope, and budget goals.

The role requires extensive program management experience, strong English communication, and a collaborative leadership style to drive continuous improvement across geographies.

Qualifications

• 8+ years of project management experience.
• Advanced English (C1 level) required; multilingual a plus.
• Expert-level knowledge of project and change management, methodologies, techniques, and processes (e.g., PPM).
• Demonstrated leadership ability to establish and manage a high-performance team.
• Excellent communication and writing skills.
• Experience working with SMEs (Strategy, Creative, Media, Accounts, PMs).
• Experience with technology platforms and solutions, with reasonable technical proficiency.
• Extensive experience managing virtual teams across functions and geographies.
• Inclusive and collaborative mindset, driving teamwork and cross-team alignment.
• Proven experience in large-scale project management within the technology industry.

Responsibilities

• Develop and maintain PMO best practices and governance.
• Support a team of project delivery teams and project managers.
• Coordinate with other departments to ensure projects align with objectives.
• Improve PM practices and team development.
• Provide training, lead projects, assure quality, and develop methodologies.
• Manage resources, forecast and acquire near/ offshore resources, balance assignments.
• Adopt and train the team on PM software; identify improvements.
• Establish the PMO role and create a Center of Excellence aligned with PMI guidelines.
• Seek implementation efficiencies to meet or exceed financial expectations.
• Develop, implement, and govern program management processes, templates, policies, and metrics.
• Monitor compliance with project policies and standards.
• Coach and mentor PM practitioners and share best practices.
• Establish PMO organization structure, hire and manage staffing.
• Coordinate deliverables with PMs, Analysts, Accounts, Strategy, and Creative teams.
• Oversee PMs to deliver projects on time, within scope, and on budget.
• Track and provide project status and audit reports.
• Manage risk, issue, and change resolution; take corrective action.
• Interface with leaders to communicate project risks and opportunities.
• Manage relationships with partners, driving collaboration on campaigns.
• Champion growth opportunities for new programs and cross-team initiatives.

Skills

PMO leadership

Program management

Stakeholder communication

Change management

Cross-functional collaboration

English proficiency

Job description

Role Overview

We are looking for a Project Management Office (PMO) Lead to develop and maintain high standards by establishing best‑in‑class project management methodologies, governance, team leadership, tracking and monitoring, prioritization, communication and quality controls.

Responsibilities

• Develop and maintain PMO best practices.
• Support a team of project delivery teams and project managers.
• Coordinate with other departments to ensure projects are aligned with organizational objectives.
• Improve project management practices and team development.
• Provide training, lead projects, assure quality, and develop methodologies.
• Manage resources, forecast and acquire near‑shore and off‑shore resources, and balance assignments.
• Adopt and train the team on project management software; identify continuous improvement opportunities.
• Establish the PMO role and create a Center of Excellence aligned with PMI guidelines and company requirements.
• Seek implementation efficiencies to meet or exceed financial expectations set at project initiation.
• Develop, implement, and govern program management processes, templates, policies, and metrics.
• Monitor compliance with project policies and standards.
• Coach and mentor PM practitioners and share best practices.
• Establish the PMO organization structure, hire and manage project staffing.
• Coordinate project deliverables with PMs, Analysts, Accounts, Strategy, and Creative teams.
• Oversee PMs to deliver projects/programs on time, within scope, and on budget.
• Track and provide project status and audit reports.
• Manage risk, issue, and change resolution processes; collaborate with leaders to take corrective action.
• Interface with internal and external leaders to communicate project risks and opportunities.
• Manage relationships with partners, driving collaboration on campaigns.
• Champion growth opportunities for new programs and cross‑team initiatives.

Qualifications

• 8+ years of project management experience.
• Advance English (C1 level) required; multilingual a plus.
• Expert‑level knowledge of project and change management, methodologies, techniques, and processes (e.g., PPM).
• Demonstrated leadership ability to establish and manage a high‑performance team.
• Excellent communication and writing skills.
• Problem‑solving and escalation skills.
• Experience working with SMEs (Strategy, Creative, Media, Accounts, PMs).
• Experience with technology platforms and solutions, with reasonable technical proficiency.
• Extensive experience managing virtual teams across functions and geographies.
• Inclusive and collaborative mindset, driving teamwork and cross‑team alignment.
• Proven experience in large‑scale project management within the technology industry.