Director, Program Management

*US AMR-Jones Lang LaSalle Americas, Inc.; Charlotte (NC); Hybrid; USD 140,000 - 170,000; Full time

Benefits offered by this job

401(k) plan with matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Job summary

Jones Lang LaSalle is seeking a Program Manager for our remote-ready team in the United States (Charlotte, NC area). You will oversee end-to-end program delivery, ensure milestones are met, and maintain strong relationships with client leaders.

You will drive planning, risk mitigation, and alignment across multiple workstreams while guiding teams on major projects within the portfolio. The role emphasizes governance, regular progress reviews, and collaboration with construction leads and vendors

Qualifications

• Experience in program management and cross-functional delivery.
• Ability to build milestone plans, track progress and escalate risks.

Responsibilities

• Continuously improve end-to-end program templates and plans for key office locations in support of clients
• Workplace Strategy Meet regularly with workstream leads to define milestones, build detailed project plans, and regularly update status documentation
• Manage program routines, reporting/dashboards, and escalation procedures
• Partner effectively across key stakeholders and program leadership to ensure alignment and smooth execution of program deliverables
• Actively manages program plans, resolving risks and issues in a timely manner
• Maintain direct relationships with client leaders as requested by that leadership team.
• Provide trusted guidance and recommendations for improved outputs and team functionality.
• Facilitate regular recurring meetings with these leaders, bringing forward for discussion critical topics related to the Program or specific projects or workstreams, and act as an advisor for Program related activities and general work.
• Acting as Program Manager, provide guidance and support for the team in delivering major projects for the portfolio.
• Continually monitor projects and workstream activities, identifying potential risk and action items for the team.
• Facilitate weekly Program-wide team meetings during which critical program-wide and project-specific risks, milestones and integration items are discussed in a collaborative setting.
• Establish and continually nurture relationships with project-related client workstreams, as well as multiple enterprise workstreams, which play a critical role in the overall building program and/or large projects.
• Hold regular meetings with workstreams and stakeholders during which critical risks and action items are discussed, providing recommendations and partnering to identify additional deliverables and potential risks.
• Partner with Construction Lead and consultants as requested in management of specific vendor deliverables or coordination
• Focus on ad-hoc projects or workstream activities as needed or requested to enable progress and mitigate potential risk
• Take on roles such as Design Partner scope management and Consultant selection committee participation as requested by client leadership and Construction Lead

Skills

Project planning

Stakeholder management

Risk management

Dashboards

Reporting

Vendor coordination

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Responsibilities

• Continuously improve end-to-end program templates and plans for key office locations in support of clients
• Workplace Strategy Meet regularly with workstream leads to define milestones, build detailed project plans, and regularly update status documentation
• Manage program routines, reporting/dashboards, and escalation procedures
• Partner effectively across key stakeholders and program leadership to ensure alignment and smooth execution of program deliverables
• Actively manages program plans, resolving risks and issues in a timely manner
• Maintain direct relationships with client leaders as requested by that leadership team.
• Provide trusted guidance and recommendations for improved outputs and team functionality.
• Facilitate regular recurring meetings with these leaders, bringing forward for discussion critical topics related to the Program or specific projects or workstreams, and act as an advisor for Program related activities and general work.
• Acting as Program Manager, provide guidance and support for the team in delivering major projects for the portfolio.
• Continually monitor projects and workstream activities, identifying potential risk and action items for the team.
• Facilitate weekly Program-wide team meetings during which critical program-wide and project-specific risks, milestones and integration items are discussed in a collaborative setting.
• Establish and continually nurture relationships with project-related client workstreams, as well as multiple enterprise workstreams, which play a critical role in the overall building program and/or large projects.
• Hold regular meetings with workstreams and stakeholders during which critical risks and action items are discussed, providing recommendations and partnering to identify additional deliverables and potential risks.
• Partner with Construction Lead and consultants as requested in management of specific vendor deliverables or coordination
• Focus on ad-hoc projects or workstream activities as needed or requested to enable progress and mitigate potential risk
• Take on roles such as Design Partner scope management and Consultant selection committee participation as requested by client leadership and Construction Lead

Expected compensation for this position: 140,000.00 – 170,000.00 USD per year

Location: Remote – Charlotte, NC

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Employment and Eligibility

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.