Director Program Management

CDC Global Solutions; Boston (MA); On-site; USD 150,000 - 210,000; Full time

Job summary

CDC Global Solutions, a Boston-based CDMO focused on CGT, mRNA, plasmids, and viral vectors, seeks a Director Program Manager. You will lead cross-functional program execution, maintain PM tools, and liaise with clients to drive successful delivery.

The ideal candidate has GMP manufacturing experience, strong Smartsheet expertise, and exceptional communication and coordination skills to manage multiple complex programs.

Qualifications

• Strong communication, problem solving, planning and project management skills.
• Ability to support more than one project of a reasonable size simultaneously.
• Must have clinical manufacturing & GMP experience.
• High degree of proficiency in Smartsheet including workflow design and analytics.

Responsibilities

• Support planning, coordination, and execution of internal and client-facing programs.
• Develop and maintain program timelines, dashboards, and risk registers.
• Coordinate materials and shared resources, escalate constraints and risks as appropriate.
• Generate and maintain documentation for program scope changes and client communications.
• Serve as Smartsheet super user for creating and optimizing workflows, dashboards, and reporting tools.
• Maintain program management resources including trackers, templates, dashboards, and presentations.
• Own and maintain program management documentation: charters, plans, schedules, RACI matrices, risk registers.

Skills

Communication

Problem solving

Planning

Project management

Education

BS degree with 7+ years GMP experience

Tools

Smartsheet

Job description

Director Program Manager - CDMO - Boston

CDC are proud to be working with a Boston based CDMO focused on CGT, mRNA, plasmids, viral vectors and more. The company are going through an exciting transformation after new investments and leadership.

We are seeking a self-driven Director Program Management who has an in-depth understanding of the processes and systems required to manage complex programs and projects, including extensive experience with Smartsheet, along with a functional understanding of the technical aspects of cell and gene therapy programs and awareness of the business objectives.

This person will support cross-functional program execution by driving operational coordination, maintaining program management tools and documentation, and serving as a key liaison between internal teams and external clients.

Responsibilities

• Support the planning, coordination, and execution of internal and client-facing programs
• Develop and maintain program timelines, schedules, dashboards, and risk registers with support from senior program managers
• Coordinate program materials and shared resources, escalating constraints and risks as appropriate
• Generate and maintain documentation for program scope changes and client communications
• Assist with capturing and sharing lessons learned across programs to improve operational efficiency
• Create and update presentations for team meetings, leadership reviews, and client discussions
• Serve as a Smartsheet super user for the organisation, creating, managing, and optimising complex workflows, automations, dashboards, and reporting tools
• Develop and maintain program management resources including trackers, templates, dashboards, presentation materials, and other operational tools
• Evaluate and recommend process improvements to enhance team collaboration, visibility, and efficiency
• Collaborate cross-functionally on new system evaluations, tool implementations, and training initiatives
• Maintain internal Microsoft Teams sites and external SharePoint client sites to ensure documentation is organised, current, and accessible
• Archive program documentation at the close of programs in accordance with internal procedures
• Own and maintain program management documentation including: Program charters, Program plans and schedules, RACI matrices, Risk registers, Business requirements, Policies and procedures, Training materials
• Ensure all documentation is accurate, complete, version-controlled, and properly stored
• Serve as the primary point of contact for assigned clients
• Coordinate and manage client meetings, teleconferences, and onsite visits
• Prepare agendas, meeting minutes, action items, and follow-up communications
• Build collaborative relationships with internal stakeholders and external partners to support successful program delivery
• Assist in training personnel on evolving program management tools and systems
• Develop training materials including slide decks, guides, and reference documentation

Qualifications

• BS degree with 7+ years relevant experience (GMP pharmaceutical, biologics, and/or cell and gene therapy field) is required
• MUST have clinical manufacturing & GMP experience
• High degree of proficiency in Smartsheet is required, including advanced skills in workflow design and implementation, template creation and management, user training and support, and reporting and analytics
• Strong communication, problem solving, planning, and project management skills
• Ability to support more than one project of a reasonable size simultaneously