Director, Product Support Ops: Strategy & Leadership

Tubi; United States; Remote; USD 150,000 - 190,000; Full time

Job summary

Tubi, a free streaming service and a division of Fox Corporation headquartered in San Francisco, seeks a senior leader to shape Product Support Operations. You will define a multi-year strategy, create a 12-month roadmap, and ensure alignment with company objectives across multiple orgs.

You will recruit and grow a high-performing Technical Program Management and Customer Experience team, leveraging direct feedback and rigorous performance management to raise the bar for execution and impact.

Qualifications

• 7+ years of technical program management or operations experience.
• 4+ years leading and developing teams.
• Proven track record of landing complex, multi-org programs end to end with measurable company-level impact.

Responsibilities

• Define the multi-year strategy and 12-month roadmap for Product Support Operations, aligning the portfolio with company objectives.
• Lead, develop, and recruit Technical Program Management and Customer Experience team members, setting a high bar through direct feedback and rigorous performance management.

Skills

Technical PM

Team Leadership

Performance Management

Roadmapping

Job description

Tubi, a free streaming service and a division of Fox Corporation headquartered in San Francisco, seeks a senior leader to shape Product Support Operations. You will define a multi-year strategy, create a 12-month roadmap, and ensure alignment with company objectives across multiple orgs.

You will recruit and grow a high-performing Technical Program Management and Customer Experience team, leveraging direct feedback and rigorous performance management to raise the bar for execution and impact.