Director, Product Pricing and Monetisation

gohighlevel; United States; Remote; USD 207,000 - 269,000; Full time

Benefits offered by this job

Remote-first global organization

Executive leadership exposure

Job summary

gohighlevel is seeking a director-level pricing and monetization leader to shape strategy for a multi-product B2B platform serving agencies, entrepreneurs, and small businesses worldwide. The role reports to the Chief of Staff and operates as a hands-on leader with exposure to the executive team.

You will own company-wide pricing across subscriptions, bundles, and usage-based features, influence monetization models, and build a governance process to drive commercial outcomes.

Qualifications

• 12+ years of experience in SaaS pricing, monetization, product strategy, customer insights, growth, management consulting, or corporate strategy.

Responsibilities

• Define and shape pricing and packaging across subscriptions, bundles, add-ons, and usage-based models.
• Evolve pricing architecture as new products and segments emerge.
• Build business cases considering conversion, ARPU, expansion, retention, gross margin, and LTV.
• Establish cross-functional governance for pricing decisions.
• Lead customer research, segmentation, and willingness-to-pay analyses.
• Present recommendations to senior leadership in a clear, business-focused way.
• Help build pricing analytics and customer insights capabilities over time.

Skills

Pricing strategy

Monetization

SaaS product strategy

Customer insights

Growth strategy

Management consulting

Corporate strategy

Executive communication

Job description

Role overview

A director-level role responsible for shaping pricing and monetization strategy across a multi-product B2B platform that serves agencies, entrepreneurs, and small businesses worldwide. The position reports to the Chief of Staff and has significant exposure to the executive leadership team, operating initially as a hands-on leader.

Responsibilities

• Develop a company-wide pricing and packaging strategy across subscription plans, bundles, add-ons, and usage-based capabilities
• Evaluate how the pricing architecture should evolve as new products, segments, and monetization models emerge
• Build business cases for pricing changes, including impact on conversion, average revenue per customer, expansion, retention, gross margin, and lifetime value
• Establish a cross-functional pricing and monetization governance process with clear decision rights
• Lead customer research, segmentation, and willingness-to-pay analysis to inform monetization choices
• Present recommendations to senior leaders in a clear, commercially grounded, and decision-oriented manner
• Help build the broader pricing, monetization analytics, and customer insights capability over time

Requirements

• 12+ years of experience across SaaS pricing, monetization, product strategy, customer insights, growth strategy, management consulting, or corporate strategy
• Significant direct experience leading pricing and packaging decisions for a B2B SaaS, platform, or technology company
• Strong understanding of SaaS business models, including subscription economics, usage-based pricing, expansion revenue, retention, and gross margin
• Strong quantitative and financial modeling skills, with the ability to develop scenarios and challenge assumptions
• Experience with both qualitative and quantitative research methods such as interviews, segmentation, conjoint analysis, and behavioral data analysis
• Excellent executive communication skills

Benefits and work setup

• Annual salary range of $207,000 to $269,000
• Remote-first global organization
• Significant exposure to executive leadership
• Opportunity to build and shape a strategic function at a high-growth stage