Director, Product Operations / Product Excellence (Healthcare)

Creative Solutions Services, LLC; Chicago (IL); On-site; USD 90,000 - 150,000; Full time

Job summary

An innovative firm is seeking a Strategic Head of Product Operations to enhance discipline within the product team for a healthcare client. This pivotal role focuses on instilling rigor and clarity throughout the product lifecycle, ensuring effective feature sequencing and value-driven delivery. The ideal candidate will master product operations, establish robust KPI frameworks, and bridge the gap between business strategy and product execution. Join a collaborative environment where your leadership will drive impactful outcomes and foster a culture of product excellence.

Qualifications

• Proven experience in product operations and leading teams.
• Strong understanding of KPI discipline and roadmap management.

Responsibilities

• Oversee product operations and establish prioritization frameworks.
• Bridge business strategy with execution in the product team.

Skills

Product Operations

KPI Discipline

Roadmap Hygiene

Value Tracking

Business Strategy Alignment

Job description

Strategic Head of Product Operations (Product Excellence Leader)

There is a need for increased discipline within the product team, improved feature and function sequencing, and a focus on value-driven delivery. We seek a leader who can bring rigor, repeatability, and clarity throughout the product lifecycle for our healthcare client.

Responsibilities:

1. Master of product operations, tooling, and KPI discipline
2. Establishes and enforces roadmap hygiene, prioritization frameworks, and value tracking
3. Bridges business strategy with product team execution
4. Evangelizes product thinking across technology, business, and operations
5. Builds feedback loops from delivery to outcomes