Sr Director-Product Management

Ascension Healthcare; Oregon City (OR); Remote; USD 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a Senior Director of Product Management to shape the vision and performance of multiple product portfolios. This strategic leader will drive product strategy and ensure that teams deliver impactful products, particularly on the Salesforce platform. The role includes leading and mentoring a team of product managers, aligning product roadmaps, and advocating for data-informed decisions. Join a mission-driven organization dedicated to transforming healthcare and making a positive impact in the community. This is an exciting opportunity to lead product innovation in a dynamic environment.

Benefits

Paid time off (PTO)

Health insurance options

Retirement benefits with employer match

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Qualifications

• 10+ years of product management experience, including leadership of product teams.
• Deep knowledge of Salesforce products and platform capabilities.

Responsibilities

• Own end-to-end product portfolios, ensuring alignment with business strategy.
• Lead and mentor product managers, fostering a culture of accountability.

Skills

Salesforce products knowledge

Product management

Agile methodologies

Leadership and mentoring

Stakeholder management

Strategic planning

Education

Bachelor's degree

Master's degree

Tools

Salesforce platform

Job description

**Details**

+ **Department:** Studio Engagement Services

+ **Schedule:** Full Time Monday - Friday 8-5pm CT

+ **Location:** Remote

**Benefits**

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

_Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer._

**Responsibilities**

**Job Summary:**

The Senior Director of Product Management is a strategic leader responsible for shaping the vision, alignment, and performance of multiple product portfolios, most built on the Salesforce platform, across Ascension. This role leads product strategy at scale, ensuring teams are building the right products, in the right way, to deliver measurable impact to consumers, associates, and the business.

They will lead and mentor Sr. Product Managers (direct reports) and cross-functional team members, bringing consistency and rigor to how product management is practiced across the department. This includes owning the product lifecycle, aligning disparate roadmaps into a cohesive strategy, and championing data-informed decisions across all levels.

In partnership with the Associate Vice President of Product, this person will drive forward the department’s strategic agenda, guide investment decisions, and ensure that product strategy translates into successful delivery.

**Responsibilities:**

**Product Portfolio Ownership:**

+ Own end-to-end the products within the portfolio, ensuring alignment with business strategy, consumer needs, and Ascension’s mission.

+ Establish and maintain multi-year product roadmaps that accurately reflect product vision, priorities, and expected outcomes across all products within the portfolio.

+ Ensure roadmaps are continuously updated, transparent, and easily consumable by business stakeholders, executive leadership, and product delivery teams.

+ Drive portfolio-level decision-making, including prioritization of investments, scope, and sequencing across products.

+ Hold Product Managers accountable for the delivery of business outcomes and high-quality product experiences.

+ Ensure robust product measurement frameworks are in place to evaluate performance, ROI, and progress toward outcomes.

+ Contribute to the leadership of the department, advocate the ‘why,’ and drive cross-functional process improvements to ensure successful value realization.

**Product Excellence & Delivery:**

+ Set the standard for what great product management looks like across the portfolio, defining and championing best practices for discovery, delivery, and product lifecycle management.

+ Foster a culture that serves the Ascension mission—ensuring all products are built with deep consumer insights and deliver measurable value, especially for the poor and vulnerable.

+ Partner closely with Engineering, Design, and Business teams to align on priorities, remove obstacles, and ensure delivery of Objectives and Key Results.

+ Define and drive consistency in product artifacts such as roadmaps, backlogs, success measures, and product outcome reporting.

+ Implement scalable systems to manage the product lifecycle, from ideation through sunset, ensuring alignment with strategy and value realization.

**Leadership & People Development:**

+ Serve as an advisor to executive leadership, contributing to strategic planning and business decisions.

+ Lead, mentor, and develop a team of Product Managers, creating clear growth paths and succession plans.

+ Build a culture of accountability, continuous learning, and collaboration across the product management team.

+ Provide ongoing feedback, coaching, and professional development to Product Managers to elevate product management capabilities.

+ Lead by example—modeling consumer-centered thinking, strong communication, and decisive leadership.

+ Collaborate cross-functionally with Engineering, Design, Clinical, and Operations leaders to ensure strategic alignment and effective delivery.

**Stakeholder Partnership & Communication:**

+ Build trusted partnerships with business stakeholders, serving as the primary point of contact for the products within the portfolio.

+ Translate business needs into product vision and priorities, acting as a bridge between business strategy and technical execution.

+ Ensure stakeholders are engaged, informed, and aligned on product roadmaps, priorities, and outcomes.

+ Ensure the team is clearly communicating product decisions, trade-offs, and progress across all levels of the organization—including executive leadership.

+ Act as a senior liaison across stakeholder groups to align product decisions with broader organizational priorities.

+ Translate complex product decisions and trade-offs for executive audiences with clarity and credibility.

+ Navigate change management and influence across business and technical teams to bring concepts into reality.

**Market & Technology Expertise:**

+ Stay up to date on the Salesforce product ecosystem, emerging technologies, and healthcare industry trends.

+ Establish strong partnerships with Salesforce to understand product roadmaps and advocate for Ascension’s needs.

+ Serve as a thought leader and subject matter expert on Salesforce capabilities, representing Ascension internally and externally.

**Operations & Budget Management:**

+ Collaborate with leadership to manage product investments across the portfolio, optimizing Capex and Opex budgets.

+ Track, measure, and report on product outcomes at the portfolio level—ensuring investments deliver business value.

+ Promote a culture of insight-driven iteration, ensuring learnings inform prioritization and strategy over time.

**Complexity of Work**

+ High level of leadership, strategic thinking, and decision-making required to drive product vision and execution across a diverse portfolio.

+ Ability to navigate competing priorities and influence stakeholders across business, technology, and executive leadership.

+ Strong emotional intelligence, able to lead through ambiguity, coach teams, and foster a culture of psychological safety and ownership.

**Minimum Qualifications**

+ Education: Bachelor’s degree required; Master’s degree strongly preferred.

+ Work Experience: Minimum of 10 years of product management experience, including 6-7 years leading product teams or managing large-scale products.

**Knowledge, Skills, and Abilities:**

+ Deep knowledge of Salesforce products (Sales, Service, Health Cloud, Marketing Cloud) and platform capabilities.

+ Proven leadership in defining product vision, setting roadmaps, and driving delivery through Agile methodologies.

+ Demonstrated experience managing cross-product portfolios and aligning investments to business outcomes.

+ Strong communication, influencing, and stakeholder management skills—able to simplify complexity and drive alignment.

**Experience managing budgets and vendor partnerships.**

+ Passion for building consumer-centered products in a mission-driven organization.

**Characteristics We Seek**

+ **Decisive.** Able to make sound decisions with imperfect information and guide teams through ambiguity.

+ **Consumer-Centered.** Relentlessly focused on consumer needs and delivering measurable outcomes.

+ **Accountable.** Holds self and others to high standards, always following through on commitments.

+ **Collaborative.** Brings others along, fosters trust, and creates a culture of shared success.

+ **Visionary.** Paints a compelling vision for the future and inspires others to pursue it

**Requirements**

Education:

+ High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.

**Additional Preferences**

No additional preferences.

**Why Join Our Team**

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

**Equal Employment Opportunity Employer**

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRightsSp\_10\_20.pdf) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

**E-Verify Statement**

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf)