Director, Product Management — DAF Platform Lead

Fidelity Investments; Durham (NC); On-site; USD 150,000 - 190,000; Full time

Job summary

Fidelity Charitable in Durham is seeking a Director, Product Management to advance the Money Investment Management roadmap by delivering Give, Grow, and Grant capabilities that support secure, scalable Donor Advised Fund operations.

As a senior-level contributor, you will own the product vision and roadmap, partner with engineering, UX, architecture, and operations to translate strategy into customer‑facing solutions, and drive measurable business value.

Qualifications

• 10+ years of product management experience with ownership across the full product lifecycle
• Proven ability to develop product strategies, roadmaps, business cases, and go-to-market plans
• Strong customer-centric mindset with a track record of improving customer experiences and outcomes
• Experience conducting market research, evaluating trends, and translating insights into product opportunities
• Ability to balance strategic thinking with execution and delivery
• Strong analytical and problem-solving skills, with the ability to simplify complex challenges and drive informed decision-making
• Experience partnering across business, technology, design, and operations teams to deliver results
• Excellent communication, stakeholder management, and influencing skills across all organizational levels
• Technical aptitude and curiosity for emerging technologies, including AI-enabled product development practices
• Ability to manage multiple priorities, navigate ambiguity, and adapt quickly in a dynamic environment
• Self-motivated team player with a passion for innovation, collaboration, and delivering measurable business impact

Responsibilities

• Drive product strategy execution from ideation through launch and continuous improvement
• Identify customer needs and market opportunities through research, data analysis, and stakeholder engagement
• Develop and maintain product roadmaps that maximize customer value and support key business outcomes
• Lead cross-functional teams through planning, design, development, testing, deployment, and release activities
• Partner with business and technology leaders to prioritize initiatives and align product investments to strategic objectives
• Leverage customer feedback, product metrics, and market insights to continuously improve experiences and outcomes
• Support adoption of modern product management and AI-enabled delivery practices to accelerate innovation and efficiency
• Define and monitor product KPIs, using data-driven insights to inform decisions and measure success

Skills

Product strategy

Roadmaps

Go-to-market plans

Customer-centric mindset

Market research

Strategic thinking

Execution

Analytical skills

Cross-functional collaboration

AI-enabled delivery

Job description

Fidelity Charitable in Durham is seeking a Director, Product Management to advance the Money Investment Management roadmap by delivering Give, Grow, and Grant capabilities that support secure, scalable Donor Advised Fund operations.

As a senior-level contributor, you will own the product vision and roadmap, partner with engineering, UX, architecture, and operations to translate strategy into customer‑facing solutions, and drive measurable business value.